Babylon Honda - Service Center

The New Babylon Honda responded

Thank you for sharing your experience! We're thrilled to hear that Steven was able to provide you with knowledgeable advice and that your service was completed quickly while you waited. It’s great to know that you had a positive experience, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!

The New Babylon Honda responded

Thank you so much for your kind words, Diane! We’re thrilled to hear that you had such a positive experience with our team, and that Steve went above and beyond to help you with your car. It’s great to know you feel comfortable returning to us, and we truly appreciate your loyalty. If you ever need anything else, don’t hesitate to reach out. We look forward to serving you again in the future

The New Babylon Honda responded

Thank you for your feedback, and we sincerely apologize for the confusion and any frustration you’ve experienced. We’re glad that Melanie was pleasant and helpful in scheduling your appointment, but we regret that the information about the recall inspection wasn't clearly communicated. We take your concerns seriously and are committed to improving the transparency and knowledge of our service department. We understand how important trust is, and we want to assure you that we are addressing this to ensure it doesn't happen again. If you'd like to discuss this further or if there's anything else we can do to resolve this matter, please feel free to reach out. Your feedback helps us get better, and we truly appreciate you bringing this to our attention.

The New Babylon Honda responded

Thank you for sharing your feedback, Stanley. We sincerely apologize for the delay in addressing the recall and for any concerns it caused you and your family. We understand how important it is for our customers to feel safe and confident with their vehicles, and we're truly sorry for the inconvenience this situation has caused. Please note that Honda distributes the parts for recalls, and we unfortunately do not have control over when they are sent to us, as they arrive intermittently. We understand this can be frustrating, and we appreciate your patience as we wait for the parts to arrive. We take your concerns seriously and will work to ensure that future recall issues are handled in a more timely manner. We hope you'll give us the opportunity to make things right. If you would like to discuss this further or if there's anything else we can do to address your concerns, please don’t hesitate to reach out.

The New Babylon Honda responded

Thank you for your kind feedback, Jamie! We're so happy to hear that you consistently have good experiences with our service department. It's great to know that the quick communication and text message updates help make the process easier for you. We appreciate your continued trust in us and look forward to serving you again in the future!

The New Babylon Honda responded

Thank you for your feedback, Steve! We're glad to hear that your appointment was on time and that you were able to get in and out quickly. We truly appreciate your recommendation and look forward to serving you again in the future!

The New Babylon Honda responded

You're very welcome! We're grateful for your continued trust in our service department. It means a lot to us that we've been able to consistently provide you with great experiences. If there's ever anything more we can do for you, please feel free to reach out. We're here to help and look forward to serving you again in the future!

The New Babylon Honda responded

Thank you for your feedback, SPYRBITE! We're thrilled to hear that you found our service prompt and efficient. We really appreciate your kind words and wish you the best for the year ahead as well. If you ever need anything in the future, don’t hesitate to reach out. Have a fantastic year!

The New Babylon Honda responded

Thank you for sharing your experience, DINISTI33! We’re so glad to hear that Steve made your process smooth and kept you updated throughout. We truly appreciate your feedback, and it’s great to know that he was able to provide excellent service. If you need anything else, don’t hesitate to reach out!

The New Babylon Honda responded

Thank you for sharing your experience, Demi! We’re so glad to hear that you had a positive experience with our service center. It’s great that our team was able to assist with your questions and provide friendly service. We always aim to make our customers feel comfortable and welcome, and we’re happy we could do that for you. We hope to see you again soon!