The Sharpe Collection

Dave Bahls took great care of us. This is our third vehicle from Sharpe and we won't buy anywhere else. Great experience!!! We will recommend Sharpe and Dave Bahls to all our friends and family. vehicle from Sharpe and we won't buy anywhere else. Great experience!!! We will recommend Sharpe and Dave Bahls to all our friends and family. More

Sharpe BMW is one sharp operation! Both Dan Erdei and Bryan Dandurand were among the best dealership representatives I've ever worked with. This pre-owned 5series is my 10th car in 24 years and the "expe Bryan Dandurand were among the best dealership representatives I've ever worked with. This pre-owned 5series is my 10th car in 24 years and the "experience" is not just talk. I drove the car late Saturday afternoon and picked it up at 10:30 this morning. I sent an email in advance asking for information, copies and a few items regarding detailing. All were addressed and ready for me when I walked in the door. Dan was prepared for my arrival down to the last detail. He was very efficient, helpful, friendly and knowledgeable. It was, bar none, the best car purchase I've ever experienced! This team is the gold standard of customer service...or, a better description yet...customer delight! I had their full attention every minute that I was there, and every minute exceeded expectations. I am SOLD! And I love my car...thank you for a great morning and the beautiful red bow on the top my car when I went out to see it! Great presentation. I left without a question or a concern. Without hesitation I recommend The Sharpe Collection to the most discriminating buyer! More

I've been driving a Volvo for over 20 years, but it wasn't until we rented a MINI on a vacation in California that my focus shifted. The problem was that we needed a car that had more room in it for ou wasn't until we rented a MINI on a vacation in California that my focus shifted. The problem was that we needed a car that had more room in it for our 2 dogs. Luckily MINI realized the potential for making a slightly bigger vehicle with the Countryman! Living at Lake Diane (Camden, MI, Hillsdale County) we do not have a MINI dealership close by, in fact they are hours away. Thanks heavens for the internet and the informational websites the MINI dealers have available. When we spotted a car we were interested in Shaun was amazing in getting us the information on it that we needed. He even took a couple pictures of it and emailed them to us so we could see it. With all of his pre-help, we decided to make the 2-1/2 hour trip to Grand Rapids to further explore this car. Shaun couldn't have been nicer, had incredible product knowlege, was very honest with us when the answer to some of our questions were maybe not what we hoped, and best of all, was not pushy and gave us the space to absorb the information and make a decision. Because of the distance, we made a decision that evening which meant to process the deal Shaun and other management personnel had to stay way past their 8pm closing time. You could tell they were genuinely happy to do it so we could drive our new MINI home. Shaun followed up with us the next morning to make sure we arrived home safely (after midnight) and again reiterated that he was always available to answer questions, etc. He was a a true gentleman, a great salesman, and made this car purchase a wonderful experience. Thanks, Shaun! Thanks to everyone at the Sharpe Collection who assisted us that evening! More

I had a great experience at The Sharpe Collection BMW in Grand Rapids, MI. Mr. Dave Tonning from The Sharpe Collection was not an average sales advisor. He knows BMW inside out! Mr. Tonning was very info Grand Rapids, MI. Mr. Dave Tonning from The Sharpe Collection was not an average sales advisor. He knows BMW inside out! Mr. Tonning was very informative about all different series of BMW including mechanics, engines, history of productions, qualities, advantages, and not to forget the driving experience! He tried quite few of them on the race track! I learned a lot about BMW from him. Mr. Tonning was friendly, easy to talk to, professional, and candid in his advice. He helped me to make my final decision and choose my new car! Mr. Tonning and the staff at The Sharpe collection were very friendly and patient! Customer satisfaction is very important to them. I tried 3 BMW cars from the dealership and I was not able to make up my mind. The "picky" list of criteria that I wanted did not match available cars even in the regional inventory list. He was more then happy to help me and order a new one. It was my first car I ordered directly from Germany! I remember him saying that I , as a customer, need to be happy and satisfied about every single details of my new car! He is a true beemer guy! From the financial stand point, I had a great deal and a competitive price! It was fair for all parties. I have already recommended The Sharpe Collection for my friends. As a BMW returning customer, The BMW Sharpe Collection knows how to treat loyal customers. The Staff value the Beemer culture and the passion for BMW cars as the ultimate driving machine! Thank you Mr. Tonning and the Sharpe staff members. I love driving my 2014 red Melbourne metallic BMW Z4 3.5iS! WOOHOO!!! More

My wife has desired a Jaguar for the longest time. Via an internet search of Sharpe's inventory, we were lucky enough to discover a 2012 British racing green XF model. British racing green happens to be an internet search of Sharpe's inventory, we were lucky enough to discover a 2012 British racing green XF model. British racing green happens to be my favorite color for Jags. So combining my enjoyment of the color and my wife's want of a Jag generally, I sent an email contact to Sharpe letting them know my interest. Less than a day later, Dave Bahls phoned back and the purchase process began. Dave couldn't have been more helpful if he tried. He patiently spent much time with me answering my many questions; some that I'm sure I asked more than once. So smoothly did Dave orchestrate the entire process -- from test drive to transaction conclusion, that it all was seemingly completed within a blink. In the middle, Dave took care of quickly getting added protective coatings applied to the vehicle and ordering some accessories for me. As stated above, he was most helpful throughout. The best part is, Dave volunteered to deliver the vehicle to me at my office once everything was finished. Talk about "white glove" service -- Dave can apparently do it all -- salesman, expediter, and deliveryman. The only thing he couldn't provide (tongue fully in cheek) was a BIG RED BOW for the top of my wife's newest gift -- her first Jaguar!! Many thanks to Dave for making my whole experience incredibly easy. I can't begin to tell you how much fun it was to drive all the way to Wisconsin with a Jag in Dynamic Sport mode under me and deliver it to my wife. You know, the XF really does growl in Dynamic mode when you hit the accelerator. And what acceleration it is indeed!! WOW!! What a rush!! I love it. My wife's a bit timid with it thus far, but she'll get the hang of it soon I'm sure. :>) More

The experience of purchasing a new vehicle is exciting but at times can be a bit overwhelming. The team at Sharpe Collection worked together to make this one of most wonderful and rewarding experiences I but at times can be a bit overwhelming. The team at Sharpe Collection worked together to make this one of most wonderful and rewarding experiences I've ever had. When I came to the lot, they greeted me and allowed me to explore what they had on the floor. They were attentive and when realizing that I wanted something more custom, allowed me to build the perfect car for me. They reached out a week later to let me know they had an event and that I could save on the car of my dreams and I came running back in. You guys were awesome, I am so very happy with my brand new 2014 X3, and I have already told everyone I know to come and see you guys. Thank you again!!!!!! More

Thanks to Ric for an easy and hassle free experience His knowledge and willingness to keep me updated and informed are the exact reasons I continue to return to Sharpe BMW. This is our 7th BMW in the past knowledge and willingness to keep me updated and informed are the exact reasons I continue to return to Sharpe BMW. This is our 7th BMW in the past 15 years and every time the process is amazingly smooth from availability of vehicles and competive pricing all the way through the delivery process. Ric took the time answer my questions promptly and we had the deal done, and the car delivered in just a few days. For anyone on the fence about pursuing a BMW, it's worth your time to visit Ric at Sharpe to find out what you are missing. More

Buying our BMW X3 from Sharpe Motors was one of the most pleasant buying experiences I have had to date. From the initial inquiry to the delivery of the vehicle in Ohio, every point of contact exceeded my e pleasant buying experiences I have had to date. From the initial inquiry to the delivery of the vehicle in Ohio, every point of contact exceeded my expectations. The pricing was very competitive, but the service was outstanding! The vehicle was depicted accurately on the web site, and when asked, additional photos were provided that also reflected the vehicle exactly upon delivery. I would not hesitate to recommend or use Sharpe Motors for my next BMW. They truly showed that they believe in a great customer experience, and they have over delivered! Brad S., Westlake, OH More

We had been dreaming of a Mini for some time. Living in Lansing, we did not have a Mini dealership close to us. We travelled to Mini in Grand Rapids several times until we found the perfect Mini for us. Sh Lansing, we did not have a Mini dealership close to us. We travelled to Mini in Grand Rapids several times until we found the perfect Mini for us. Shaun dealt with us on every visit and was so kind as my family debated over the specifics we wanted. No high pressure sales, Shaun gave us guidance when we asked for it and left us alone when we needed time to think. I would highly recommend Mini of Grand Rapids, Sharpe Collection and Shaun Waid as a sales associate. Thank you...absolutely love the new Mini Cooper! More

Absolutely fantastic experience purchasing a new 2013 BMW 128i convertible. Having previously purchased a new X5 35d from Quentin Groce and the Sharpe Team in 2012, I can say without any reservations, Quent 128i convertible. Having previously purchased a new X5 35d from Quentin Groce and the Sharpe Team in 2012, I can say without any reservations, Quentin and Sharpe BMW provided the best buying experience I have participated in the last 20 years. From the initial greeting to final delivery, everyone at Sharpe was professional, knowledgeable and very courteous. Quentin was very knowledgeable about the BMW products and did a thorough and helpful explanation/demonstration of the features. The buying process was quick and fair without any nonsense, double-talk or games. Every promise was kept, all statements were accurate and Quentin and Bryan (Sales Manager) could not have made the buying process more pleasurable or efficient. Our experience with the Sharpe Service department over the last 18 months has been excellent as well. From scheduling to the quality of work, Sharpe has been excellent. I highly, highly recommend Quentin Groce and Sharpe BMW. Great dealer with excellent cars! More