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The Taverna Collection

4.4

55 Lifetime Reviews

1190 N Dixie Highway, Hollywood, Florida 33020 Directions
Call (954) 271-1000

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55 Reviews of The Taverna Collection

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July 25, 2016

"Disappointed with the quality of vehicles "

- Tony

The response time was good, Rene emailed me within reasonable time. Customer service is good. However, when it comes to disclosing issues with the vehicles Rene could be really deceiving. I was in the process of purchasing a 2007 Mercedes GL450, and had sent a deposit, but to my dismay the description of the vehicle on the website did not match the actual condition of the vehicle. I drove 10 hours. The ad said it the vehicle was equipped with “- Rear entertainment package with dual TVs” but one of the screens was not operational. It took 15 mins for the DVD player to operate. The floorboard was stained under the carpets, the liner on the ceiling of the vehicle was falling down, the rear part of the interior was torn up, several scratches. After I inspected the vehicle, I told Rene all of the issues I had encounter, she, however said that these were just “small issues” that I should just get fixed myself. If these were so “small” how come the dealer did not get them done??? She said, you can go on ebay or online and just buy a new screen for $150. My main problem was not so much that the vehicle has several cosmetic defects, but that the description of the vehicle made it sound like the vehicle was in great condition. “Condition: We are committed to selling only the finest pre-owned vehicles, and this Mercedes-Benz is no exception.” This vehicle was indeed not up to the standard the dealer claims to follow. Rene refused to return the money I put down to hold the vehicle, and also try to sneak a statement within the receipt of the refund for the down payment where I would “relinquish” my right to the return of such funds. Very sneaky. Needless to say, after reading this statement, I declined to sign it. I would just recommend anyone to find a different dealer, unless you want to be disappointed as I was.

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Recommend Dealer
No
Employees Worked With
Reny
December 07, 2015

"Excellent experience, Friendly Staff"

- TonyMac

I purchased a 2011 BMW Z4 from The Taverna Collection. The experience was excellent and Reny was extremely friendly and helpful. The transaction was smooth and easy. As far as the car goes, it was exactly as shown in the pics on internet (found on cars.com and ebay after searching company website). Very accurate representation. For those reading reviews...I am not sure about the bad reviews - you are buying a used vehicle, you HAVE to research what you are buying and inspect the vehicle before you drive away. Overall, I could not be happier with my purchase. I recommend The Taverna Collection. Just remember to always do your own research on the car you plan on buying, especially used vehicles.

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Recommend Dealer
Yes
Employees Worked With
Reny Dubon
October 21, 2015

"They sell very bad vehicles and patch them up to look good. "

- manibaba777

They sold me a lemon Audi A8. The carfax they provided checked out clean (dont know how they did that). Since the car was shipped to me, its been multiple problems. The bumper fell off and we found out it had been hit and the glued it back somehow. The engine started running rough, the brakes assembly and adaptive lights faulty other diagnosis and total cost to fix the myriad of engine issues ( fualty Cam tensioners, Coolant leak, Cam shaft adjustment valves, etc) and replacing the bumper $11,000 (Thousand)

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Recommend Dealer
No
Employees Worked With
Reny Dubon
July 30, 2015

"Beware of cheaters"

- Arvid

Beware of Cheaters !!! Hey this information is from the Taverna collection add. You've got your eye on a 2008 Mercedes-Benz CLS-Class CLS63 AMG We've got our eye on the Vehicle's History Inspection: Vehicle has been inspected (specify details in Description) Once a vehicle arrives at our facility, it is inspected with a fine-tooth comb to repair any small issues. We also disclose any minor wear on our eBay listings. Condition: We are committed to selling only the finest pre-owned vehicles, and this Mercedes-Benz is no exception. With all used vehicles there are signs of wear, but this Mercedes-Benz has been maintained well and there is no abnormal wear to note. I as the buyer was expecting car in normal condition. But turns that The Taverna Colection sold me unsafe and with many technical problems car that non of thees problems was mentioned in the Taverna Collection add. I'm not a mechanic and I don't have those knowledges. Visual car was looking nice. That what i so and that what i notice. But when i ship this car to home town i noticed that this car have many issues. I almost kill my self when i try to drove this car home from shipping warehouse. The front rims are cracked and welded and it's done unprofessionally so the cracks still exist and getting bigger. The front tire blow up on a highway at speed 60mls/h oh yeah i didn't mentioned that front tires that was mounted was wrong size and bad shape. Thanks god that my childrens was not in that car at the moment i barely exceeded accident. Have to buy 2 front tires. But i can't mount those tires because the rims are welded and cracked. I noticed many more problems and i decided to take this car for inspection to mercedes dealer. My family going to ride in that car and for me safety is first. Mercedes dealer told me that this car felling a part they print me full inspection report that i'm going to ad here. Also i will ad pictures of the front rims. So how you think if you buying car that was described as: You've got your eye on a 2008 Mercedes-Benz CLS-Class CLS63 AMG We've got our eye on the Vehicle's History Inspection: Vehicle has been inspected (specify details in Description) Once a vehicle arrives at our facility, it is inspected with a fine-tooth comb to repair any small issues. We also disclose any minor wear on our eBay listings. Condition: We are committed to selling only the finest pre-owned vehicles, and this Mercedes-Benz is no exception. With all used vehicles there are signs of wear, but this Mercedes-Benz has been maintained well and there is no abnormal wear to note. And buying that car for $19000 i'm noticed that this vehicle needs from 19000-to-25000 for repairs. Now that car sitting in my garage and i can't exploitation of unsafe and technical condition. I contacted the Taverna Collection regarding all that problems And Renny was wasting the time with explanation that she will need to pass information to the owner. I was calling every day few times a day for 2 weeks but she always finds some more explanation i keep hearing this promise for more than 2 weeks and understand that they wasting my time and they not willing do anything.

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No
Employees Worked With
Renny
July 29, 2014

"Trust but verify."

- Jackbow

Bought a 2008 BMW 759 Li via e-bay from Taverna Collection and was very skeptical at first as to whether I had done the right thing. Talked with the owner and immediately got a good feeling, but, I had to go down to Ft. Lauderdale to find out for myself. Arrived via air, closed the deal and was extremely satisfied with the car and the beautiful owner, Reny. Drove the car 1069 miles back to Indiana, absolutely zero problems. Thank you Reny and the boys at Taverna Collection. Highly recommended.

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Recommend Dealer
Yes
Employees Worked With
Reny Dubon, "The French Lieutenants Daughter".
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