Thelen Honda

Rattle in engine when during 45mph or greater Great news it was only a rusted heat shield. $65. Have always been truthful with us. Chris has been fair and honest. We have been dealing with this Great news it was only a rusted heat shield. $65. Have always been truthful with us. Chris has been fair and honest. We have been dealing with this dealer for over 20 years. More

High pressure sales pitch by Jason-- despite me saying that I didn't appreciate that. He also interrupted me alot when I was talking. Awful experience -- stay away from thelen . They r much nicer at bette that I didn't appreciate that. He also interrupted me alot when I was talking. Awful experience -- stay away from thelen . They r much nicer at betten honda !!!! More

I went in for a simple oil change and was charged over $100. When I asked how an oil change could be this high, I was talked down to and treated with no respect at all by a Chris Mcphee and a Lori Ross. $100. When I asked how an oil change could be this high, I was talked down to and treated with no respect at all by a Chris Mcphee and a Lori Ross. More

I recently brought my Honda Civic in for some routine work and an oil change. I had an opportunity to work with Chris and he was fantastic. He was very honest with me and showed me what was causing my pr work and an oil change. I had an opportunity to work with Chris and he was fantastic. He was very honest with me and showed me what was causing my problems. I was at ease and the repair costs were very competitive with my nieghborhood mechanic!! My car was returned to me quicker than I expected and they had washed it for me. It was a very friendly atmosphere and I will be returning to Thelen Honda for all my repair work. More

Since there are hardly any authorized service locations for Honda in the tricity area, we went to Thelen Honda for the 75k service. they charged $700, and the mileage dropped tremendously after the service for Honda in the tricity area, we went to Thelen Honda for the 75k service. they charged $700, and the mileage dropped tremendously after the service. We thought there may be some reason and checked with them, But the Service attitude was really BAD !!!!! The Manager didn't even allow the mechanic to check the car (not that he was busy with other customers). Absolutely no Service attitude. Well I paid freaking 700 bucks for it, it was not free. I have a right to know why the mileage dropped drastically and why the engine makes a noise. DO NOT go there even if they offer a FREE Service. Get your Honda serviced by local Mechanic instead.. Honda should probably revoke their license from such dealers More

Thelen Audi service damaged two of my 2007 Q7 (1200 miles) alloy wheels during a required first 6 month service and recall. Service accepted respondsibilty, but knew of no one in Michigan to repair the miles) alloy wheels during a required first 6 month service and recall. Service accepted respondsibilty, but knew of no one in Michigan to repair the dents and chips to the wheel finish. I found another Audi dealer who would deal with this repair to OEM appearance, but Joseph Thelen said no.... I would avoid this dealership for sales and servive if at all possible. More

I bought a 02 Accord coupe at this dealer and here is my story.<br>The 03 models were out and I was able to get the car lodaed out for almost $4000 less than sticker. Also as part o fthe deal I got a spoil story.<br>The 03 models were out and I was able to get the car lodaed out for almost $4000 less than sticker. Also as part o fthe deal I got a spoiler added. I live in fairly well populated area in Central Michigan and this is the nearest dealership to buy a Honda,VW, or Audi. I made a trip back to the dealership for the spoiler installation after purchasing the car. A buffer was dropped on the hood. I was forced to return for that repair. The car is silver and the paint did not match. I have not mentioned it but it bothers me whenever I look at the hood. Another problem I have is more of a corporate honda thing that buyers are not made aware of. The car has a service reminder light the stays on when a service is due. This is a problem because the dealer is about a 45min drive away. I travel a lot so I have already had the car in for service at 2,500mi, 7,500mi, 13,500mi and 22,500mi The cost each time has varied between $120 and $250. I believe I paid about $120 for a simple oil change, tire rotation and balance at 7,500mi. It just doesn't seem like a good way to treat a new customer. My old car was a 97 Dodge Avenger with about 100,000 miles on it and my 02 Accord has already cost more in routine maintanence than my old car did while I racked up 100k on it! More