Theodore Robins Ford

We had a great experience in purchasing our used truck! ! We were able to reach a deal that worked for both parties and overall we were in an out of there in less than 1.5 hours. We believe we got a very ! We were able to reach a deal that worked for both parties and overall we were in an out of there in less than 1.5 hours. We believe we got a very fair deal. Took it to our mechanic for post op inspection and it's in great condition. We definitely recommend our sales, sales management and finance manager! More

Great great in fact super. I would do it again. Everyone was super towards me. And the Truck my wife and myself love it. I would do it again. Everyone was super towards me. And the Truck my wife and myself love it. More

Eddie Castrejon made the new car buying process simple and easy. From the finding what I wanted to securing a awesome finance package, Eddie and his team did an awesome job. I would highly recommend Edd and easy. From the finding what I wanted to securing a awesome finance package, Eddie and his team did an awesome job. I would highly recommend Eddie Castrejon and the team at Theordore Robins Ford. More

Writing reviews is something I don’t normally do, but when someone or a business goes above and beyond, I feel that taking a few moments to appreciate and give feedback is necessary. So hence my review when someone or a business goes above and beyond, I feel that taking a few moments to appreciate and give feedback is necessary. So hence my review about my car buying experience at Theodore Robins Ford in Costa Mesa California on Oct 14, 2023. After several weeks of looking for that perfect car and going to many dealerships, being disappointed and exposed to the usual sale’s tactics, I went to Theodore Robins Ford and was greeted by the nicest, most helpful and non-pressuring salesman named Raffi. Raffi was not only knowledgeable about the car I was considering but also took the time to understand and respect my requirements. He was patient, accommodating, and never pushed me into a decision or pushed me to other cars that I was not interested. He allowed me the time to meticulously look at the car, test drive it and gave me the history (car fax) of the car without me asking and answered all of my questions. Raffi provided valuable insights about the car and in the end helped me make an informed choice. I could not have been any happier with my choice and purchase. The finance team at Theodore Robins Ford was also very helpful in making this purchase a great experience. They knew I did not want any aftermarket add-ons and so they respected my wishes and did not pressure me into buying any extras which I really appreciated and commend them for that experience. Even after I had bought the car, in the days following, Raffi and the Sales Management team went above and beyond to work with me to provide needed paperwork in order for me to finance with my Credit Union as opposed to their dealer provide financing. Even after I had made the purchase, they did not FORGET about me and continued to take care of me. From start to finish, I couldn't be happier with the exceptional service I received from my salesman Raffi, the finance team and from the sales management. Throughout the entire process, I felt like I was treated with respect, honesty, and fairness. In the future, I would definitely consider Theodore Robins Ford for my next purchase. So, if you are in the market for a new car and are dreading the hassle of the car buying process, give Theodore Robins Ford a chance and ask for Raffi. I am sure that Raffi and the Team will take care of you too. Thanks for reading and I hope this review was helpful! More

All the employees and especially the sales manager were extremely helpful and polite and helped with our questions and concerns when my vehicle was ordered. He helped us out and made our whole transaction extremely helpful and polite and helped with our questions and concerns when my vehicle was ordered. He helped us out and made our whole transaction quick especially when my vehicle arrived and I picked it up. More

So happy to came back, always excepcional customer service from sale team, you will never be disappoint. service from sale team, you will never be disappoint. More

Good overall performance experience and a big shout out to the salesman Raully , who kept me updated during the entire build progress of my order to the salesman Raully , who kept me updated during the entire build progress of my order More

If you need service on a Ford you're making a big mistake by not going to Theodore Robins Ford mistake by not going to Theodore Robins Ford More

Friendly people everytime I visit. Appreciated the pick-up and delivery service. Nice waiting room. Appreciated the pick-up and delivery service. Nice waiting room. More

I love dealing with Theodore Robins Ford. They are the reason most of our cars are Ford. Eddie is a great person to deal with and makes it easy. They are the reason most of our cars are Ford. Eddie is a great person to deal with and makes it easy. More