Theodore Robins Ford

Matthew Keyes was the most knowledgeable Mustang salesman I have ever come across. I am so impressed with his skills and expertise. Anyone in the market for a Mustang needs to go see Matthew at Theodore Robi I have ever come across. I am so impressed with his skills and expertise. Anyone in the market for a Mustang needs to go see Matthew at Theodore Robins Ford. More

I was recently in the market to purchase a new car. And honestly, I dread the whole car buying process. I mean, cannot stand it! So I did what any savvy consumer would do and sent out a quote request to ab honestly, I dread the whole car buying process. I mean, cannot stand it! So I did what any savvy consumer would do and sent out a quote request to about five different dealers. Most got back to me but with a generic email about how great their dealership was. I did receive this same type of email from Theodore Robins Ford. However, a few minutes later I receive a call from them and it was so pleasant to hear someone on the phone who actually seemed to want to help me, not just try and get me to come in. I initially spoke to Courtney who was sooooo nice to deal with. She got all the information from me and then I was contacted by J.P. with a quote and window sticker. It was actually turning out to be an easy experience! I ended up coming in the next weekend to test drive the car. When I arrived it was pulled up front, my name was on some board when I walked in, and J.P. was ready to help me when I arrived. I have never received this type of treatment from a dealership. Typically (HB Ford) I would come into a dealer and feel like they were trying to take me for every penny I have. Not with Theodore Robins Ford. I guess its a family run dealership which makes sense now. I felt so comfortable the whole time and it was an extremely fast process (expect for the delivery but I wanted to know EVERYTHING about the navigation). I couldnt be more pleased with the whole experience at Theodore Robins Ford. Thank you for actually changing my perception on the car buying process!! My next car will definitely be from Theodore Robins (and hopefully with Courtney and J.P.)!!! More

Matthew was our salesman, and I can't say enough good about him. He really knows his job well and did an awesome job! William helped with the technology end, and he was great, too. about him. He really knows his job well and did an awesome job! William helped with the technology end, and he was great, too. More

Our salesman, JP, was absolutely over the top excellent. I reallly liked dealing with him. He really listened to our needs, and took really special care of us. I would highly recommend him and Robins Ford I reallly liked dealing with him. He really listened to our needs, and took really special care of us. I would highly recommend him and Robins Ford to our friends and family. More

ust had a fantastic buying experience here at this dealership they have a real smooth buying process I would definitely recommend this dealership. Pete was great to work with answered all my questions dealership they have a real smooth buying process I would definitely recommend this dealership. Pete was great to work with answered all my questions without any pressure. More

I bought two cars that day I went and here's the funny thing I was only planning on one car. My daughter needed a car and they worked it out outstanding job. funny thing I was only planning on one car. My daughter needed a car and they worked it out outstanding job. More

The Internet price they quoted me for a 2013 ford focus was very high compared to other dealers that quoted me, both in terms of downpayment and monthly payments. was very high compared to other dealers that quoted me, both in terms of downpayment and monthly payments. More

They sold me a 2010 Mustang GT well below blue book. They are probably the smallest Ford Dealer on the West Coast, but they will treat you like family. Great service! Drove 80 miles one way to get the They are probably the smallest Ford Dealer on the West Coast, but they will treat you like family. Great service! Drove 80 miles one way to get the car! More

be prepared for a half-ass job, with very poor work habits. vehicle was not repaired properly, and they kept my car for 9 days to repair a/c and flush coolant... once they finished i had to return bec habits. vehicle was not repaired properly, and they kept my car for 9 days to repair a/c and flush coolant... once they finished i had to return because they did not fasten the condenser or p/s cooler, left it hanging and submitted it as complete.. what a pos dealership. More