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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,142 reviews

March 31, 2019

I was “FAYBOLIZED” My car buying experience with Faye Giles was the BEST! I am going to recommend all of my family and friends to visit Her for their future car buying e More

by Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Tay, thanks so much for the great rating and recommendation of Faye and our dealership. We're glad your buying experience was exceptional! We love the term Faybolized. That's great. We'll pass your compliments to Faye so she knows how much you appreciated her awesome service. We hope you're enjoying your new car.

March 30, 2019

Satisfied customer Salesman Danny in highland IN worked with me & got me good deal on my 2019 Dodge Ram 1500. He contacted me the next day also to make sure I didn’t nee More

by Jlop44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Mar 30, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the fantastic rating and review of Danny and our dealership. We're glad your experience with us was a good one and we welcome you back anytime! We truly appreciate the recommendation.

March 29, 2019

Express Lane I came in 2 days prior around noon and the man who was taking my information said it would be an hour and a half for they were on lunch . It is not po More

by LISACASNER
Recommend Dealer
Yes
Employees Worked With
Not sure ...
Mar 30, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Lisa, Thank you for bringing this to our attention. Please rest assured that we take your feedback seriously and would like the opportunity to speak with you about how we can improve our services to make your experience with us better. If you don't mind, please contact me at your convenience so we can discuss this matter further. Best Regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

March 28, 2019

Great job, Paul! My experience with Paul was exceptional. He even called to do a follow up, to see if I took care of the issues with my car that were found during my o More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the kind review! We will make sure to pass on your compliments to Paul. He was happy to help you with everything! Please come back to see us again soon.

March 27, 2019

Quick and Easy Service appointment was quick and easy. It took a minute to be seen in the beginning but once vehicle was taken in, everything went swiftly. More

by tntnr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience! We hope to see you again for your next service!

March 25, 2019

Always a pleasure I never have anything but a pleasurable experience when I go to Thomas Dodge My old friend Kelli was back, and my new friend Kelly had also returne More

by ralink165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you so much for taking the time to leave us a five-star review! We can't wait to share your feedback with Kelli and our team. We appreciate your business and hope to see you again.

March 25, 2019

PERFECT AS ALWAYS. Everything is always done right the first time.Vehicle has been a pleasure to drive They never try to push service on you that you don't need.. More

by anowakrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you for leaving us a wonderful review! It was great working with you. We look forward to seeing you again sometime!

March 25, 2019

conflicting appointment info On March 20th, I called in the morning to see if there was appointment availablitity for an oil change. The woman looked up my account, and said one w More

by SOCKETPLUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III, Kelly Eylander, Brian Elwood, Customer Service
Mar 25, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, As our customer, we value your feedback and are concerned to learn of any miscommunication that has left you with a negative impression. I would like to speak with you to best resolve your concerns. Will you please contact me with your preferred contact information? Thank you. Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

March 25, 2019

Thought it would be longer I thought it would be a little longer but they got me out quick. At first was told 3 hours for a non appointment on Saturday. But got me out in an hou More

by asetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you so much for sharing your great review with us! We are happy to learn our team has provided you with fast and efficient service. It was a pleasure working with you. Come back and see us again soon.

March 25, 2019

rescued on a trip home to Ohio from Mn We were 2/3 of our way home from Mn. when smoke started coming from the right front fender. My wife's phone told us of your dealership7 miles away. More

by rckenney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 26, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello there, Wow, it sounds like you had an incredible experience with Brian and our team! We are happy to have helped you with your vehicle situation. It was a pleasure working with you. We can't wait to share your kind feedback with our team. Let us know if there is anything else we can do for you.

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