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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

Overview
Employees
Reviews
Vehicles
4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

March 01, 2022

From the time I brought my car in for service until I paid my bill the staff and service were friendly, professional and fast. Thank you. More

by GGB6868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for trusting our Service Team here at Thomas Dodge Chrysler Jeep of Highland to care for your vehicle.

February 28, 2022

Best experience buying a car I have ever encountered! Faye and Frank were honest, informational and very professional! More

by Jovo.Dakic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We thank you for sharing your great review for our Sales Team here at Thomas Dodge Chrysler Jeep of Highland. We strive to provide our customers with the best service possible. We value your business and thank you for your kind review.

February 27, 2022

Professional but friendly; took my vehicle in for service promptly; final invoice came in under estimate - when does that ever happen!? More

by Keep Compass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2022

Everything went as planned, on time appt and ready when promised. Very nice/ helpful service advisor. More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Dave, we are so pleased to learn that our Service Team took great care of you in a timely manner here at Thomas Dodge Chrysler Jeep of Highland. We truly value and appreciate your business.

February 25, 2022

Thank you Christina. Your assistance was valuable and much appreciated. Thanks to the staff that serviced my Jeep Grand Cherokee. Your kindness was greatly appreciated. More

by Charlesrsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Charles, we appreciate your kind words for our Service Team here at Thomas Dodge Chrysler Jeep of Highland. We strive to be the best for our customers. We value your business.

February 25, 2022

Excellent service every time! Repairs are done right first time. Service Advisor, Jennifer, is outstanding! Always courteous and helpful at write up, stays in touch with me over More

by cgrant7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Flanagan
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Feb 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We are thrilled that you always receive excellent service from our team. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and please let us know if we can do anything else for you.

Feb 25, 2022 -

cgrant7 responded

I would like to add that I used to deal with Kelli Henderson, and she was great. I was saddened when I heard that she had left. However, Jennifer has stepped in and has handled all my needs admirably! Thank you!

February 24, 2022

Great service and friendly faces. Got me fight in for my oil change and were happy to help me with a few questions More

by Ecnlrfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 24, 2022

Great Service! The Service Writer Kristen was always attentive to my concerns and questions. Very happy More

by Ladyhawk131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your wonderful review of our Service Team here at Thomas Dodge Chrysler Jeep of Highland. We strive to provide the best service possible for our customers. We value your business. Jimmy Thomas 219-924-6100

February 24, 2022

Did not have oil change/alignment done by promised time of noon with a715AM appointment More

by Mrk169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Customer satisfaction is important to us and I would like to speak with you in regard to your service appointment and the wait time you shared. Would you reach out to me at a time that is best for you to discuss your feedback in further detail? Thank you, Jimmy Thomas 219-924-6100

Mar 01, 2022 -

Mrk169 responded

I am generally available on Friday afternoons. I will try to call you this coming Friday 3/4

February 24, 2022

Thomas Chrysler Dodge Jeep Ram of Highland was very helpful and attentive with the purchase of my car More

by Ritagnzls
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the excellent review, Rita! Congratulations on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at Thomas Dodge Chrysler Jeep of Highland.

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