Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Good service and knowledgeable personnel. I am very careful regarding the maintenance of my vehicles and I have developed some trust in the personnel of Thomas Dodge. I am very careful regarding the maintenance of my vehicles and I have developed some trust in the personnel of Thomas Dodge. More

Tires John gain and kelly Henderson are outstanding customer service agents.. found me a great deal.. in a time of need.. 4 slashed tires.. live them.. kell John gain and kelly Henderson are outstanding customer service agents.. found me a great deal.. in a time of need.. 4 slashed tires.. live them.. kelly eilander too More

Oil change rating Brought the car in for oil change and mileage check up. Did what they said and when they said the car would be ready. Paul was great. Brought the car in for oil change and mileage check up. Did what they said and when they said the car would be ready. Paul was great. More

Very enjoyable I wld recommend all friends and family.service was very fast and sufficient. Service guys kept me up to date the whole time.love the service and how I wld recommend all friends and family.service was very fast and sufficient. Service guys kept me up to date the whole time.love the service and how friendly everyone was. More

Awesome group of people! The best service department I’ve ever been to! Super friendly people and smart Too! I was there a little over an hour and they kept me updated. The best service department I’ve ever been to! Super friendly people and smart Too! I was there a little over an hour and they kept me updated. More

Repairs Great customer service by Kelly. She was very pleasant to work with. She made sure I was kept informed about my car’s progressing. Thank you Kelly. Great customer service by Kelly. She was very pleasant to work with. She made sure I was kept informed about my car’s progressing. Thank you Kelly. More

Long wait What justifies an almost two hour wait to replace a light bulb?? Light wasn't in stock and had to be located in order to replace. What justifies an almost two hour wait to replace a light bulb?? Light wasn't in stock and had to be located in order to replace. More

Maintenance Excellent service by the department. Jamison was terrific communicating with me and answering all my questions. Listening to my requests and even Excellent service by the department. Jamison was terrific communicating with me and answering all my questions. Listening to my requests and even checking out if a part for my seat was in stock. I am very satisfied with my purchase back in 2014 and all of the maintenance service over the past years. I love my van and it I's in excellent condition because of Thomas Dodge Service Department. Thank you! More

Good experience Every time i have paul as my service rep it’s always a good visit. He is super friendly, and is very good at his job. i never have an issue with him! Every time i have paul as my service rep it’s always a good visit. He is super friendly, and is very good at his job. i never have an issue with him! More

Horrible service I had an appointment at 8:45am for an oil change only. My vehicle was not taken in the bay until 10:15 after I had to say something to the service adv I had an appointment at 8:45am for an oil change only. My vehicle was not taken in the bay until 10:15 after I had to say something to the service advisor. They forgot about my vehicle but then when the person that pulled my car out once finished was parked so close to the parked car next to us we were not able to get in it and now the time had occurred over a 2 hour visit for for an oil change. I think this is ridiculous. Something needs to be done. As much as I had paid for my vehicle I should not have this many issues. Service department needs to get it together. More