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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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March 08, 2019

Greatest Service Had my truck towed into the shop because it wouldn't start. 2 days later truck has a new starter and they cleared the computer of a faulty error mess More

by UPLAYDARTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the fantastic 5-star rating. We're here for you whenever you need us!

March 07, 2019

Front end work Brought my 04 Dakota in for a noise in front end and it was my lower and upper ball joints. Very satisfied with the work they did More

by HEISLERCURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander, Brian Elwood
March 07, 2019

Quick Service I was promptly greeted in the service drive and my Jeep was in and out of the shop. I brought my Jeep in for routine maintenance. More

by GOTHRAVEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your efficient experience with us. We look forward to your next visit. Have a great day.

March 06, 2019

Recall Repair Excellent experience with my service administrator and the team was timely on the repair. The facility was comfortable for waiting while the work was More

by derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Mar 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating, Derek! We are happy to know that you had an excellent experience with us and that our service team got the job done in a timely manner. It is great that you enjoyed our facility as well and we hope that you will visit us again soon!

March 06, 2019

Great service I took my Latitude in for its first “check up”. Brian Elwood was awesome. He went above and beyond to explain everything and insure that I was receivi More

by Mollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review, Mollie! We appreciate your feedback and will make sure to thank Brian for all of his assistance!

March 06, 2019

Service Center My service advisor Paul Nelson was fantastic... I always receive great customer service at the service center. I would definitely recommend getting yo More

by k_bailey1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review! We will make sure to thank Paul for making a positive impact on your experience with us!

March 06, 2019

Good overall experience Service representative went above and beyond to assist me and called me several times with updates. All the work was done on time and even quicker More

by DSOPHIEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the positive review and feedback! It was our pleasure to offer you an outstanding service experience!

March 06, 2019

The only place we go! Kelli Henderson is always fantastic. She goes above and beyond to help my wife and me with our car needs. I would recommend getting your vehicle ser More

by m&fweb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review! We are so glad to hear that Kelli has earned your trust and recommendation!

March 05, 2019

Everyone was helpful, and car was finished in under an hour! The man that helped check me in was great (I forgot his name), and helpful. He made sure my car was done in under an hour, when i typically have to wa More

by HHANNAHBUTCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The man that checked me in was awesome!
Mar 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you so much for sharing your five-star review! We can't wait to share your feedback with our team. It was a pleasure working with you. Come back and see us again!

March 05, 2019

EVERYONE WAS A GREAT HELP EVERYONE I DEALT WITH WAS A GREAT HELP IN MY SITUATION I WAS IN AT HAND AND WOULD HIGHLY RECOMMEND THIS PLACE TO OTHERS . A+ TRANSACTION More

by markogibovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III, Kelly Eylander
Mar 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, wow! It sounds like you had a quality experience with our team. We truly appreciate the five-star review and hope to see you again!

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