Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Quick Service I was promptly greeted in the service drive and my Jeep was in and out of the shop. I brought my Jeep in for routine maintenance. I was promptly greeted in the service drive and my Jeep was in and out of the shop. I brought my Jeep in for routine maintenance. More

Recall Repair Excellent experience with my service administrator and the team was timely on the repair. The facility was comfortable for waiting while the work was Excellent experience with my service administrator and the team was timely on the repair. The facility was comfortable for waiting while the work was done. More

Great service I took my Latitude in for its first “check up”. Brian Elwood was awesome. He went above and beyond to explain everything and insure that I was receivi I took my Latitude in for its first “check up”. Brian Elwood was awesome. He went above and beyond to explain everything and insure that I was receiving the service required at the time. Also, the waiting area is very nice! Loved the popcorn! More

Service Center My service advisor Paul Nelson was fantastic... I always receive great customer service at the service center. I would definitely recommend getting yo My service advisor Paul Nelson was fantastic... I always receive great customer service at the service center. I would definitely recommend getting your vehicle serviced at Thomas Dodge. More

Good overall experience Service representative went above and beyond to assist me and called me several times with updates. All the work was done on time and even quicker Service representative went above and beyond to assist me and called me several times with updates. All the work was done on time and even quicker than what I was expecting More

The only place we go! Kelli Henderson is always fantastic. She goes above and beyond to help my wife and me with our car needs. I would recommend getting your vehicle ser Kelli Henderson is always fantastic. She goes above and beyond to help my wife and me with our car needs. I would recommend getting your vehicle serviced at Thomas Dodge and working with Kelli! More

Everyone was helpful, and car was finished in under an hour! The man that helped check me in was great (I forgot his name), and helpful. He made sure my car was done in under an hour, when i typically have to wa The man that helped check me in was great (I forgot his name), and helpful. He made sure my car was done in under an hour, when i typically have to wait at least 2 hour for my car. He was a lot of help. More

EVERYONE WAS A GREAT HELP EVERYONE I DEALT WITH WAS A GREAT HELP IN MY SITUATION I WAS IN AT HAND AND WOULD HIGHLY RECOMMEND THIS PLACE TO OTHERS . A+ TRANSACTION EVERYONE I DEALT WITH WAS A GREAT HELP IN MY SITUATION I WAS IN AT HAND AND WOULD HIGHLY RECOMMEND THIS PLACE TO OTHERS . A+ TRANSACTION More

Oil Change I don't really like to give mediocre reviews but I would like to point out that I felt really stupid and humiliated when I arrived for my oil change. I don't really like to give mediocre reviews but I would like to point out that I felt really stupid and humiliated when I arrived for my oil change. When I pulled into the garage, I exited my car and wasn't sure where to go so I kind of followed the lady in front of me and went into the service office. The service provider (young girl, I think her name was Kelly) shot me a look and very rudely snapped that she was with a customer and to go stand by my car. I felt like I was being scolded like a child. After I went and stood by my car, I was afraid to make another wrong move so I just stood there. Finally another lady came out to help me and she was very kind, I think her name was Kelli as well. The oil change took almost 2 hours but I told them that my radio wasn't syncing with my phone so they did an update that I was told took the majority of the time. So would I recommend my friends here? Not for service, but to purchase or lease a car, yes! More