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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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February 21, 2019

Thomas Service Is THE BEST From first contact with Kelly, my service writer to the completion of the service by Joel, my mechanic, the process was seamless and painless. Lenard More

by oilmanpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenard
Feb 21, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the great review of our Service Department. We'll be sure to thank Kelly, Joel, and Lenard for making sure you were well taken care of. We'll see you again soon!

February 21, 2019

Review I always have my services done here and am always satisfied with the work and help I receive, nice people. I also have recommended This dealership to More

by LOPMARGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating! We are happy to know that you were satisfied with the services done and with the help you recieved. We also appreciate you recommending us to your friends and family. We hope that you will visit us again soon!

February 21, 2019

Quick and painless Brain was very helpful. I was in and out in less than one hour. He went over my truck maintenance plan and now I’m set More

by dancinmachine67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive feedback. It is wonderful to know that your experience with us went well and that Brian was very helpful during your visit. We appreciate your business and we hope to see you again soon!

February 20, 2019

review Every time I come in for service on my car I have Kelli Henderson she is awesome she always takes good care of me she takes care of all my needs she More

by GRANNYEIC5869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for reviewing us! We appreciate your loyalty and look forward to your next service visit!

February 20, 2019

Great service! Brian and Leonard provided great customer service: efficient & professional! Brian called twice to update me on how the service was progressing and t More

by PepsJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Elwood
Feb 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you so much for taking the time to share your experience with us! We'll be sure to thank Brian for his excellent work. Thank you.

February 20, 2019

Review Kelli made sure I wasn’t waiting for a long period of time and the service was very sufficient. I’m proud to be a Jeep owner. More

by BRUCECOLLINS51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing! We love to hear of your amazing experience!

February 20, 2019

My second visit for an oil change Overall I was pleased with my second oil change. Kelly Eylander assured me that a sticker would be put in window for next visit; and later I was assu More

by Ms. Winnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander
Feb 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate that you took the time to share your experience. Thank you for being an excellent customer. Please feel free to reach out to us if you have any questions or concerns in the future.

February 20, 2019

Awesome Customer Service I recently learned that my Grandmother has brain cancer, and she lives in Ga. So I decided to go see her on yesterday. I need to get my oil changed s More

by tthomas702001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Feb 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words. We're delighted that Kelly ensured you a smooth service visit. Let us know if there is anything we can do for you in the future.

February 20, 2019

Awesome Customer Service Went above and beyond by reaching out to Jeep/Chrysler corporate to have the dash trim covered at no cost to me since it was a product issue. More

by marian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

That's excellent to hear! Thank you for sharing your experience!

February 17, 2019

My 2004 Jeep And I were treated like royalty Thomas Jeep treated me and my 2004 Jeep Grand Cherokee Laredo vechicle just as if I drove into service driving a 2019. My 2004 Jeep Grand Cherokee L More

by marciaqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales staff at front door, Brian Elwood, Customer Service
Feb 17, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're glad that our Service Department has earned five-stars from you! We're happy to take care of you and your 2004 Jeep Grand Cherokee Laredo. We look forward to serving you again in the future.

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