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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center
Highland, IN
1,560 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center
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January 17, 2019
Service department Thomas Dodge has the best service department. The people there are nice and they take their time to explain everything they do. If I have a question t Thomas Dodge has the best service department. The people there are nice and they take their time to explain everything they do. If I have a question they have an answer. More
by Debra
Employees Worked With
January 17, 2019
Great service, and timely I took my car in without an appointment, which I normally do and the service staff was very accommodating. Brian had the problem reviewed and the pro I took my car in without an appointment, which I normally do and the service staff was very accommodating. Brian had the problem reviewed and the problem identified and called me with the timing associated with the part ordering. A second problem was identified and both were corrected in a timely fashion. More
by clarisio
Verified CustomerEmployees Worked With
January 17, 2019
Poor service I bought a 2016 Nissan Sentra from here in December of 2017 and less then 8 months the transmission went out in the car . And then they did not want t I bought a 2016 Nissan Sentra from here in December of 2017 and less then 8 months the transmission went out in the car . And then they did not want to pay for it to get fixed. More
by KEONNEELY267
Employees Worked With
Other Employees :
Jeremy Robbins, Chuck Johnson
January 15, 2019
Oil consumption test The test was done on a timely manner The staff were efficient and friendly. My car was washed and was nice and clean. Staff explained everything tha The test was done on a timely manner The staff were efficient and friendly. My car was washed and was nice and clean. Staff explained everything that was dine More
by margehanson4
Employees Worked With
January 15, 2019
Unhappy I had warranty work done that wasn't diagnosed properly now I am going to have to pay a deductible to get the work done I had warranty work done that wasn't diagnosed properly now I am going to have to pay a deductible to get the work done More
by MICTRICIA
Employees Worked With
January 15, 2019
Excellent service and customer service I have always received the best customer service at Thomas Dodge. Friendly, quick and efficient service, always honest. I would highly recommend buyin I have always received the best customer service at Thomas Dodge. Friendly, quick and efficient service, always honest. I would highly recommend buying and servicing your vehicle here!!! More
by Shac497
Employees Worked With
January 14, 2019
Recall repair Paul Nelson was my service advisor and he was nothing short of EXTRAORDINARY! His kindness, professionalism and overall demeanor was that of stellar c Paul Nelson was my service advisor and he was nothing short of EXTRAORDINARY! His kindness, professionalism and overall demeanor was that of stellar customer service! More
by dswsanders
Employees Worked With
January 14, 2019
Friendly service I brought my Jeep in a few times to get my weather strip replaced. I was frustrated at first because I had to bring it in 4 times for it to be properl I brought my Jeep in a few times to get my weather strip replaced. I was frustrated at first because I had to bring it in 4 times for it to be properly fixed. However each time I brought my Jeep in all employees were kind and patient. They were attentive and ensured that all of my concerns were made aware. More
by Ksmile75
Employees Worked With
Other Employees :
I am not sure who my service advisor was. I did not write down his name. , Jesus (Jessie) Huerta III
January 11, 2019
Service Advisor Kelly was awesome. Very professional, answered all my questions. I was very pleased with service. Would not hesitate to send family and friends to Tho Kelly was awesome. Very professional, answered all my questions. I was very pleased with service. Would not hesitate to send family and friends to Thomas. More
by iiswedes
January 10, 2019
Service oil and tire rotation Service manager Brian gains was great friendly and fast! Frank and Tito and Tim and nady were great when I bought my new 2019 Dodge Ram very friendly Service manager Brian gains was great friendly and fast! Frank and Tito and Tim and nady were great when I bought my new 2019 Dodge Ram very friendly and professional I will keep buying from Thomas because of them More
by Sal 1234
