Back

Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,559 Reviews

1,559 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Sort by
December 07, 2018

Pleasant I've been going here for years and everyone has always been very nice and helpful. I've never had any problems that couldn't be fixed More

by correaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III
Dec 09, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review! We have loved servicing you over the years and truly appreciate your loyalty. We look forward to seeing you again!

December 06, 2018

Above and beyond dealer I bought my first vehicle here in 1997 and have purchased 5 others since, have had all service done here also and will continue to do so til I'm dead. More

by thomasdeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the positive review and rating! We are happy to know that you are a loyal customer and that you always have a great experience with us. We appreciate your business and truly value you as a customer! We look forward to your future visits!

December 04, 2018

Service was done professionally and on time as prommised. Job well done on time.Only improvement would be to show me the replaced part. Kelly was polite and stayed in touch with progress as work moved forward More

by rcdelcorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kelly
Dec 04, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your feedback! We'll be sure to pass on your remarks to our Management Team. Come back and see us anytime!

December 04, 2018

Good service and work, just expensive They do good work, and the service is good, but they are a bit on the expensive side. I could get the same work at a much better price at a different More

by shadleyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I am disappointed to hear that you have experienced any dissatisfaction with our service pricing. Please feel free to reach out to me so that I may have the chance to address your concerns. It would be my pleasure to earn your full satisfaction with our dealership. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

December 04, 2018

Kelly was great... very helpful Kelly was an awesome service provider thank you... if any one I know needs service with dodge Jeep I will send. They to you guys More

by bsheard2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Kelly was happy to be of help! Thank you for sharing and we look forward to providing the same awesome service to your friends and family.

December 03, 2018

Oil Change It was determined that the incorrect engine oil was installed in the previous visit. The service writer did record the correct oil on the worksheet. T More

by TSTEWART1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing us for your service needs. Let us know if we can help you with anything in the future!

November 29, 2018

Slow service Originally scheduled oil change and had a few recalls that were needing updates. They did the updates and didnt do the oil change, until notified. Tha More

by rbliss81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dec 14, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, I apologize for any miscommunication that may have occurred during your service visit. Please know you are our priority and I would appreciate the chance to connect with you to learn more about what happened. Will you please reach out to me at frankk@thomasautogroup.com with your preferred contact information at your earliest convenience? Thank you for your time.  Best, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

November 28, 2018

Fast and Friendly Service I do not like traveling all the way to Highland, IN to service my car, as is the requirement of my extended warranty contract, BUT when I do Thomas D More

by ADBOLEWARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We regret any inconveniences, but we appreciate you making the visit to service your vehicle with us. Thank you so much for your outstanding feedback about our services. We look forward to working with you again.

November 28, 2018

Good service Oil change on time, good customer service, the store was clean, good popcorn, very good explanation of the status of my car after the service Thanks More

by arbelcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly eylander
Nov 29, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Arbelcia, Thank you for sharing your service visit with us! We appreciate your feedback and look forward to working with you again.

November 27, 2018

Recall I thought that I had 2 recalls I actually had 4. They got me in without an appointment and told me it would be 2-4 hours to take care of them. They di More

by doylewtzl
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing us for your service needs. We are always happy to help!

...
140
...