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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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November 19, 2021

I received excellent service on my vehicle. The work done was excellent. It drives like a brand new car again. More

by linnie67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! Thank you for bringing your vehicle to us at Thomas Dodge Chrysler Jeep of Highland. We look forward to servicing your vehicle again in the future.

November 18, 2021

Service was expedited in a timely manner. Waiting area was clean and acceptable. Available appointment times were a plenty. More

by lcole1293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! It sounds like you had a quality experience with our Service Department from start to finish. We are glad to learn of your positive experience! We look forward to servicing your vehicle again in the future here at Thomas Dodge Chrysler Jeep of Highland.

November 18, 2021

Very friendly staff. Job finished quicker than I thought it would be. Easy in and out for warranty service. More

by james_jablonski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
leads leads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Nov 19, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello James, thank you for bringing your vehicle for service to Thomas Dodge Chrysler Jeep of Highland. We look forward to servicing your vehicle again in the future.

November 17, 2021

Great crew amazing staff the young lady that helped me answered every question and took care of my every need More

by bosslady07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! Thank you so much for sharing your positive feedback about us here at Thomas Dodge Chrysler Jeep of Highland. We look forward to serving you again in the future.

November 12, 2021

Had some service work done on my vehicle and was pleased with the way I was treated by everyone from service writer and service manager all the way to when I paid my bill. Thanks everyone More

by dobannon73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharon Wagner
Nov 13, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Thomas Dodge Chrysler Jeep of Highland.

November 10, 2021

The oil change was good. It was nice to be able get oil changed in one day and not schedule 15 days out as usual. More

by rsoriginals
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your wonderful review of our Service Team here at Thomas Dodge Chrysler Jeep of Highland. We strive to provide the best service possible for our customers in a timely matter.

November 09, 2021

A 4 1/2 hour visit for a scheduled oil change was not what I anticipated. More

by pebblesstone1
Recommend Dealer
Yes
Employees Worked With
Christina Melago
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Customer satisfaction is important to us and I would like to learn more about your service visit for an oil change and the wait time. Would you please reach out to me at a time that works best for you so we can discuss your feedback in further detail? Thank you, Jimmy Thomas 219-924-6100

Nov 10, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Customer satisfaction is important to us and I would like to learn more about your service visit for an oil change and the wait time. Would you please reach out to me at a time that works best for you so we can discuss your feedback in further detail? Thank you, Jimmy Thomas 219-924-6100

November 08, 2021

The service representative was very friendly & answered all of my questions. I made my appointment and was in & out in about 30 minutes for an oil change & tire rotation. Great service! More

by NRVOUSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for taking the time to write about your experience with our Service Department here at Thomas Dodge Chrysler Jeep of Highland. We are pleased to learn our Service Team was courteous and efficient during your visit. We look forward to servicing your vehicle again in the future.

Nov 10, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, thank you for taking the time to write about your experience with our Service Department here at Thomas Dodge Chrysler Jeep of Highland. We are pleased to learn our Service Team was courteous and efficient during your visit. We look forward to servicing your vehicle again in the future.

November 07, 2021

Thomas Dodge has the best sales personnel, Joe was very knowledgeable and helped make our purchasing experience nice and easy. More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Eric, thank you for your kind words! We are pleased to learn our Sales Team was knowledgeable and provided a pleasant experience throughout the sales process. We look forward to serving you again in the future here at Thomas Dodge Chrysler Jeep of Highland.

November 05, 2021

My service rep was great and got me got me in and out as quick as he could. More

by pdewolf1
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, we're happy to hear Paul provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

Nov 05, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, we're happy to hear Paul provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

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