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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews
Call Service Center (219) 533-3126

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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November 03, 2021

Terrible service they were vey unprofessional and I feel like their only goal goal was to get extra money out of you More

by michael_willis94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing this to my attention and sharing this feedback about your service experience. Thomas Chrysler Dodge Jeep Ram of Highland always wants to provide excellent customer care and I would like to address this with you. Could you please contact me at the information below?  Best, Jimmy Thomas 219-924-6100

November 02, 2021

Nice place, enjoyed coffee and cookies. Seems rather pricy for an oil change. Took forever! More

by ALCHA1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't even know, pictures are too small to tell
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Nov 02, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for your feedback. Although we are happy to know that you enjoyed our amenities, I would like the opportunity to speak with you further about your review in regards to our pricing and your wait time. At your earliest convenience, please reach out to me. Best, Jimmy Thomas 219-924-6100

November 02, 2021

Always pleased with my vehicle service from Thomas Dodge. I have been going to them for many years. Great service and friendly employees. More

by jameskenny31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi James, Thank you for your positive review. We are thrilled you have continually experienced professional, helpful and welcoming experiences with us here at Thomas Dodge Chrysler Jeep of Highland. We appreciate your trust and we are looking forward to your next visit with us for any of your automotive needs.

November 02, 2021

It took 3.5 hours for oil change don’t know why it took that long More

by seanhernandez1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Dykstra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing your recent service visit to my attention. I would like to learn more about your oil change and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Jimmy Thomas 219-924-6100

October 29, 2021

I was treated very professionally. The service preformed was to my expectation and done very timely. More

by Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Flanna
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Oct 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Buck, thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Thomas Chrysler Dodge Jeep Ram of Highland.

October 28, 2021

Tge service department is friendly, provides great customer service, professional, and do great quality job. Accept online coupon discount. More

by Tammyaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

October 27, 2021

Was in for service for tire issue. Had me in and out in no time and as always, service with a smile. More

by dobannon73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2021

Took my daughters 2019 Jeep Compass for new tires, made appointment and they were pretty fast 1.5 hours. And they gave me the best price More

by HEISLERCURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. We are thrilled you had a professional, helpful and accommodating service experience for your daughters 2019 Jeep Compass. We are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland for any of your automotive needs.

October 24, 2021

I was pleased with the prompt service and the staff was professional. I have always felt at ease with the service they give. More

by wbridge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you! We really appreciate your feedback. Thank you so much for choosing Thomas Dodge Chrysler Jeep of Highland!

October 23, 2021

The work done may well have been covered by our extended warranty, I did not make an issue about it when picking up our car as the advisor comped the rental we used so the cost to us was a few hundred dolla More

by brayburn44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your review. If you would like to discuss your feedback regarding your recent service experience, please feel free to reach out to me. I look forward to connecting with you. Best regards, Jimmy Thomas 219-924-6100

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