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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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October 04, 2021

Everything went well. Very good communication with service dept. Car was clean when I got it back. More

by C.SHELTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, We strive to ensure that we keep our customers updated and informed, so we are delighted to hear of your recent experience. At Thomas Dodge Chrysler Jeep of Highland we appreciate your business and please know that we are always here should you need us.

October 04, 2021

Jennifer was awesome in pulling off a miracle for me. Thank you for everything and I will be back More

by thredmond3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Jennifer. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

October 04, 2021

Service was Great as usual I have been coming here sice I purchased this vehicle all of the staff is great and friendly I will purchase my new car from here again. More

by missmarielu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, It is nice to hear that our Service Department were great whilst working with you. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to your next visit.

October 03, 2021

Appointment was easy to make over phone and Paul in serve got me out quickly on my oil change! More

by s_justak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Scott, It pleases us to hear that our Service Department could get you back on the road in a timely manner. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working with you again.

September 30, 2021

I was very satisfied with service provided for my vehicle. The service advisor was also very attendant towards me, and was able to answer the questions I provided. More

by chiwolf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer....
Sep 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Your satisfaction means everything to us, therefore we are delighted that our Service Department could meet your expectations. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we look forward to working together in the future.

September 30, 2021

Service Technician pleasant and helpful. Services performed were mostly thorough. Waited long for vehicle return. More

by A_SCOTT75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Oct 01, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. We are thrilled you had a helpful and pleasant experience with our team. We take on board your feedback and we are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland.

September 29, 2021

I come all the way to this location from O'Hare Airport for an oil change because all the other dealerships say they allow walk ins but when you arrive they say you have to have an appointment, but Thomas More

by Joe F.
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Joe, Thank you for your positive review. We are thrilled you continually experience an accommodating, professional and helpful experience with our Service Department. We appreciate your travel to see us and we are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland.

September 29, 2021

Just brought my Jeep in for routine maintenance - oil change & tire rotation - Service Tech suggested a cabin filter - which I appreciated and had it placed - and he also told me there was a recall on th More

by gaskins0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember the Service Tech's name for this trip. He was a male, that's all I can say. So sorry.
Sep 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review and sharing your experience. We are pleased you had a helpful, professional, friendly and efficient service visit. We are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland for any of your future automotive needs.

September 25, 2021

My experience was a very good one. I had No problem. Every was very courteous and nice. More

by vgoodlette123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing how your experience at Thomas Dodge Chrysler Jeep of Highland was so positive. We're always striving to provide the best customer service in town. Have a great day!

September 24, 2021

The Service dept was great to work with. Very pleasant and friendly from start to finish. More

by ashmak224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted that we could be of service to you. If you're ever in need of more help, please let us know!

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