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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,559 Reviews

1,559 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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July 21, 2021

Only place I take my car, as well as all of my family members vehicles. Christina and all the gang are the best. 10 Stars!! More

by ob_1_73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your kind words! We hope to be of service to you again! Take care!

July 15, 2021

Very accommodating with appointment times, also they advised me to perform a fuel system service that wasn't listed on the recommended scheduled maintenance list. This is exactly what service advisors s More

by chrisholben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the kind review! We are glad to know that you had a great experience at our Service Department. We hope to see you again at Thomas Dodge Chrysler Jeep of Highland.

July 14, 2021

My 2021 New Renegade was in for windshield fluid issues from the factory, The fluid was leaking into my carpet affecting all of the electrical components. The service to fix it took almost 2 weeks-everythi More

by kregan1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for sharing your review. I would appreciate the chance to speak with you regarding your overall service experience and any services you still require. Please feel free to call me at your own convenience. I look forward to connecting with you. Best, Jimmy Thomas 219-924-6100

July 14, 2021

Best service group. Always have been professional and happy to help. Great service is received every visit. Work is done in a very timely manner. Very friendly people! More

by jdobz5502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

The team at Thomas Dodge Chrysler Jeep of Highland thanks you for the 5-stars! We are glad your experience was professional.

July 13, 2021

Service agent was great and very friendly and professional! Had a great attitude and warrior spirit! Price was great and timely! Got me right back on my way for work thanks! More

by bdmechanical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. It is wonderful to learn that our team were professional and friendly whilst working with you in a timely manner. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and we hope to continue to assist with all of your future automotive needs.

July 13, 2021

Friendly, quality customer service! Came in for routine maintenance and they thoroughly explained what my car needed and what will be necessary in the near future. Two thumbs up! More

by AMaranon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-stars. We are glad your experience was friendly. Let us know if you need anything else.

July 09, 2021

Work was done correctly, BUT, the warranty company Nwan is a sham. They didnt cover the repair because I did one oil change outside of Thomas. Wow! More

by Frankie
Recommend Dealer
Yes
Employees Worked With
Again service was great, BUT, NWAN was garbage.
Jul 10, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Frankie, thank you for your review! We will be sure to pass your feedback to our team. We would love to assist you again.

July 09, 2021

Good service from all staff, even the mechanic came to talk to me. Would definitely recommend. Even had popcorn and many choices of coffee and tea. More

by supersonny20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks again for taking the time to share your positive service experience with Kelli and Christina! We appreciate your feedback and look forward to working with you for years to come.

July 08, 2021

Asked to not move my seat for an oil change.I left a Asked to not move my seat for an oil change. I left a sign on my dash board to not move my seat. I have back issues and I drive a lot. You mo More

by mastej
Recommend Dealer
No
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing this to my attention. We take customer satisfaction very seriously and we would like to learn more about your service experience with us here at Thomas Dodge Chrysler Jeep Ram. Would you please reach out to me at your convenience? Best, Jimmy Thomas 219-924-6100

July 08, 2021

Very good customer service and fast! Christina was very friendly and very informative. She told me that the service department was short handed and the service was going to be a little longer than usual. More

by salzam26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. We are thrilled you had a friendly, informative and professional service experience with us here at Thomas Dodge Chrysler Jeep of Highland. We are looking forward to your next visit with us for any of your future automotive needs.

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