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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,559 Reviews

1,559 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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June 22, 2021

Dropped truck off with multiple issues, talked with Kelli about the problems I was having, she took everything down and told me it was still under warranty. They called a few hours later and fixed all my iss More

by em.smith0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing Thomas Chrysler Dodge Jeep Ram! We are happy to know that our Service Team provided you with such an excellent experience. We look forward to working with you again!

June 22, 2021

Mechanic failed to replace cap after servicing causing roadside hazard More

by acarra3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We appreciate your feedback and would like to speak with you in regard to your recent service experience. Please contact me when you have a moment. Thank you. Best, Jimmy Thomas 219-924-6100

June 22, 2021

Kelly was very knowledgeable and helpful with the whole process More

by bgoad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for visiting Thomas Chrysler Dodge Jeep Ram! We are happy to know that our team provided you with a helpful and knowledgeable experience. We look forward to working with you again!

June 22, 2021

Always very busy. But ok with workNot the wait Always very busy. But ok with work Not the wait More

by lebar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing Thomas Chrysler Dodge Jeep Ram! We are happy to know that you are satisfied with our services. If there is anything you would like to discuss, please feel free to reach out. We can't wait to work with you again!

June 16, 2021

Everything went smoothly. I felt that my questions were answered and everyone that encountered was very friendly. Of course I will be back for further services. More

by sarah1_sanmiguel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Sarah! Thank you for the 5-stars. Thomas Chrysler Dodge Jeep Ram appreciates your business. We are glad our team provided you with smooth service.

June 15, 2021

Walked into Thomas Dodge, Chrysler and Jeep to look at a Walked into Thomas Dodge, Chrysler and Jeep to look at a vehicle 30 minutes before closing. Joe Heisler met us and was super helpful in the whole pr More

by Tmeg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that Joe and Tim went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

June 15, 2021

Jamie was very helpful and personable. Christina is a good scheduler and pleasant. It was a simple fix for my vehicle and problem solved. Thanks!! More

by crazycatladyfour@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you for the kind words for our team. We're happy to have helped you with your vehicle needs. If there is anything else we can do for you, please let us know.

June 12, 2021

My experience was outstanding and I received outstanding service. It was nice to be in an environment where people do the right thing. Keep up the good work people. More

by chitownjdm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review. We are thrilled that you had an above and beyond experience with our team here at Thomas Chrysler Dodge Jeep Ram Highland. We are looking forward to your next visit with us for any of your future automotive needs.

June 09, 2021

after getting my oil changed and going to my truck I didn’t appreciate my seat totally reclined back because of the person that parked it had to go on a joy ride in my opinion I didn’t put the seat back More

by ingridmonix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of name
Jun 10, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing this to my attention. I would like the chance to speak with you to learn more about your service experience. Can you please contact me at your earliest convenience? I appreciate your time! Jimmy Thomas 219-924-6100

May 11, 2021

Jamie is very professional. He has patience and he makes sure you are satisfied before leaving the dealership. I would recommend Jamie to my friends and family. More

by ramanda2_clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the kind review! Jamie was happy to assist you with everything. Please let us know if we can be of any further assistance here at Thomas Dodge Chrysler Jeep Ram.

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