Thomas Cumberland Subaru Hyundai

Excellent Dealership & Customer Service Purchased my second Santa Fe from Thomas Cumberland and absolutely had a great experience! I met with Patrick, test drove and emailed multiple questi Purchased my second Santa Fe from Thomas Cumberland and absolutely had a great experience! I met with Patrick, test drove and emailed multiple questions before making my purchase. I never once felt pressured as I had in the past at other dealerships. My grandparents and mom have also purchased from Thomas Cumberland for ~15+ years and will never purchase from another dealership. More

Got the car we wanted This dealership is great about service and not pressuring you. They were able to get the car we wanted from another dealer and that sealed the deal, This dealership is great about service and not pressuring you. They were able to get the car we wanted from another dealer and that sealed the deal, along with a generous test drive opportunity. They had a cool program where you got a gift card for the test drive. The 60 month free financing was a major factor in choosing a Hyundai. We enjoy working with Amanda Roth, who has sold us our last three cars! In general, they make car buying less stressful and more hassle-free. We are a couple who are very analytical, type A, do our research, and read everything, even the fine print. From sales to management, our need for information was tolerated with a smile and we were never made to feel bad about the amount of time we needed to make such a major purchase. More

Great Vehicle and Dealership. They got me the exact vehicle I wanted. Patrick made the purchase a very good experience. I have purchased many vehicles fro Thomas Dealerships sinc They got me the exact vehicle I wanted. Patrick made the purchase a very good experience. I have purchased many vehicles fro Thomas Dealerships since moving to Bedford in !985. I have never had a bac experience with any of the purchases. This purchase was also a good experience and we love our new Hyundai. More

OUTSTANDING DEALERSHIP Today was the first time I ever bought a car. My experience like any first time car buyer was outstanding. My sales representative was friendly and ma Today was the first time I ever bought a car. My experience like any first time car buyer was outstanding. My sales representative was friendly and made sure that I understood the car and the basics and details that any first time car buyer should know. Over all friendliness towards and satisfaction of my needs made my first experience buying a car a successful and wonderful experience. I was extremely happy with the service that i received today. Thank you to Johnathan and all the Thomas Hyundai Subaru Team for doing such an outstanding job with providing such outstanding service and always making their customers feel like they come first. I greatly appreciate it today. More

Enjoyable Our salesperson was Jon Meadows. Our experience was very enjoyable. We felt no pressure to buy something we did not want. We drove several cars and Our salesperson was Jon Meadows. Our experience was very enjoyable. We felt no pressure to buy something we did not want. We drove several cars and Jon was easy every time we returned. Additionally, the business officer, Dylan Pelegrín, was very helpful and pleasant as well. He worked to get us the best warranty for the best price. Further more, everyone we encountered was polite and respectful. Thank you everyone for the experience my family had buying my 16 year old’s first car. More

Excellent service, knowledgable, and extremely fair No haggle fair price for a new car and fair pricing for our trade-in. We always do business at this dealership as we know we will be treated fairly. No haggle fair price for a new car and fair pricing for our trade-in. We always do business at this dealership as we know we will be treated fairly. We were given many options for financing the car - no judgement as to how we wanted to finance. Quick and easy. We left with a great feeling regarding the transaction and of course we purchased an excellent car. More

friendly service friendly, knowledgeable staff, upfront pricing, great car buying experience, would deal there again Johnathon was from our area in wv and made friendly, knowledgeable staff, upfront pricing, great car buying experience, would deal there again Johnathon was from our area in wv and made us feel comfortable More

Excellent I had a very good transaction when buying my 2018 Subaru Crosstrek. The sales staff was amazing and very friendly. I would recommend Thomas Subaru to I had a very good transaction when buying my 2018 Subaru Crosstrek. The sales staff was amazing and very friendly. I would recommend Thomas Subaru to anyone looking for a new or used vehicle. More

personal and helpful Staff was personal and very helpful. Enjoyed my car buying experience. Everyone seemed to enjoy their job and we're very pleasant. Great vehicles and Staff was personal and very helpful. Enjoyed my car buying experience. Everyone seemed to enjoy their job and we're very pleasant. Great vehicles and prices were reasonable. More

Subaru car purchase I will never go to another car dealership again when wanting to purchase a new car. I had a few bad car shopping experiences with other dealerships an I will never go to another car dealership again when wanting to purchase a new car. I had a few bad car shopping experiences with other dealerships and none really impressed me. All except for Thomas in Cumberland. Every single employee was extremely nice and helpful! Nobody seemed there just for themselves. Everyone wanted to help everyone out. Some places are just out for the money, but the people at Thomas were there for US. They were honest with us, helped us find what I truly wanted in a car, and were so very patient!! They stayed past hours for about 3 hours just to finish up with my car purchase (Johnathan Loughrie, Dylan Pellegrín, and I believe the last person was Patrick if remember correctly). As a first time car buyer, I took my mom along. We both were very impressed and are so glad we chose Thomas! They have exceeded my expectations and am so very happy with my purchase. Thank you guys so much! I love my new car!! More