Thomas Kia of Highland - Service Center

The staff are always Professional and always friendly. The waiting area is always clean and they always have snacks and water The waiting area is always clean and they always have snacks and water More

Professional and courteous. Jake an Julie were wonderful! The cashier was kind. The owner, J think that is his title, is ALWAYS friendly with everyone while making fresh popcorn Jake an Julie were wonderful! The cashier was kind. The owner, J think that is his title, is ALWAYS friendly with everyone while making fresh popcorn! More

came in for an oil change. Great customer service and experience. The oil change was less than any other place. Great customer service and experience. The oil change was less than any other place. More

I have always received great service and appreciate the service provided. I feel confident with the service staff service provided. I feel confident with the service staff More

Great great great great great welcoming service no problem or complaints friendly staff that’s all! problem or complaints friendly staff that’s all! More

I always use Thomas Kia Highland. Great staff and service. Highly recommend going to them for a vehicle or service. Great staff and service. Highly recommend going to them for a vehicle or service. More

Every interaction I have here is nothing short of sensational. Whether it is the buying experience or maintenance I always have a great experience. sensational. Whether it is the buying experience or maintenance I always have a great experience. More

Love the service. But the one thing we could change is the speed of the service. I don’t understand why it takes two hours to do a basic oil change. But other than tha But the one thing we could change is the speed of the service. I don’t understand why it takes two hours to do a basic oil change. But other than that I would give this place 5 stars More

I went in for an oil change on 1/6/24 and received very poor service. My appointment was at 10am although I didn’t leave until 11:45am meaning I was almost there 2 hours. Although my service Rep told me it poor service. My appointment was at 10am although I didn’t leave until 11:45am meaning I was almost there 2 hours. Although my service Rep told me it would be an hour at most. Additionally he never came and updated me on the status of my car . I had to go searching for answers myself . I’ve been to this dealership many times and never had this experience. I am highly disappointed and dissatisfied. I hope my next visit is better . More

Very courteous service department. I like the text messages they send out. Would recommend them. I like the text messages they send out. Would recommend them. More