Thomas Kia of Highland - Service Center

Every interaction I have here is nothing short of sensational. Whether it is the buying experience or maintenance I always have a great experience. sensational. Whether it is the buying experience or maintenance I always have a great experience. More

Love the service. But the one thing we could change is the speed of the service. I don’t understand why it takes two hours to do a basic oil change. But other than tha But the one thing we could change is the speed of the service. I don’t understand why it takes two hours to do a basic oil change. But other than that I would give this place 5 stars More

I went in for an oil change on 1/6/24 and received very poor service. My appointment was at 10am although I didn’t leave until 11:45am meaning I was almost there 2 hours. Although my service Rep told me it poor service. My appointment was at 10am although I didn’t leave until 11:45am meaning I was almost there 2 hours. Although my service Rep told me it would be an hour at most. Additionally he never came and updated me on the status of my car . I had to go searching for answers myself . I’ve been to this dealership many times and never had this experience. I am highly disappointed and dissatisfied. I hope my next visit is better . More

Very courteous service department. I like the text messages they send out. Would recommend them. I like the text messages they send out. Would recommend them. More

The service staff is very unprofessional, negative information on your vehicle, will not take responsibility for the problems they cause with a vehicle, and wants you to pay these high prices for a pr information on your vehicle, will not take responsibility for the problems they cause with a vehicle, and wants you to pay these high prices for a problem that could've been avoided. More

I easily scheduled regular service at a convenient time. Pleasantly greeted and given an upfront price at the beginning. Pleasantly greeted and given an upfront price at the beginning. More

They are very courteous when you go there and help you with whatever you need help with. with whatever you need help with. More

Always friendly and always very helpful. Always taking care of me in a timely fashion. Always great service with courteousness and loyalty. Always taking care of me in a timely fashion. Always great service with courteousness and loyalty. More

Were very professional and courteous. I have done much business with them and appreciate their work. I have done much business with them and appreciate their work. More