Thomas Kia of Highland - Service Center

Car purchase experience was great but 1st oil change service was disappointing due to the amount of time spent at the dealership. service was disappointing due to the amount of time spent at the dealership. More

I had my vehicle serviced today. I worked with Jacob he was very helpful and polite. I loved the customer service and got my vehicle fixed. I worked with Jacob he was very helpful and polite. I loved the customer service and got my vehicle fixed. More

I really appreciate the service I get from Thomas Kia. I definitely will continue to do business with them! I definitely will continue to do business with them! More

I went in for an oil change but it turned out I needed a new battery as well. They not only did a free check up but the price was not bad at all! new battery as well. They not only did a free check up but the price was not bad at all! More

No complaints, Brandon was very prompt, professional and courteous. I recommend and will be back for any service needs that come up. courteous. I recommend and will be back for any service needs that come up. More

I had a terrible experience at Thomas Kia In Highland. The service was non-existent, and the communication was abysmal. Despite scheduling an appointment, my car was not serviced, and I received no update The service was non-existent, and the communication was abysmal. Despite scheduling an appointment, my car was not serviced, and I received no updates or explanations. The staff seemed disinterested and unhelpful. I would not recommend this dealership to anyone looking for reliable service and clear communication. Avoid at all costs! More

They get you in quick, are friendly and communicate what needs to be done. Great service needs to be done. Great service More

I was without my vehicle for most of the day and the problem was not solved. They said there was a recall that might be the cause of the problem but they did not have the key to fix it. They knew the is problem was not solved. They said there was a recall that might be the cause of the problem but they did not have the key to fix it. They knew the issue prior to my appointment and should not have wasted my day. The person checking me in was great. Everything went south from there. From nonresponse to inquiries to damaging my interior. Their excuse was being understaffed. The poor service goes far beyond that. I would not recommend this dealership. More

I usually come to this dealership because they have you in and out. But unfortunately that was not the case this time. I was told it would be 45 minutes to an hour to get my oil changed. I was here for a l in and out. But unfortunately that was not the case this time. I was told it would be 45 minutes to an hour to get my oil changed. I was here for a little over two hours instead. I honestly don’t care to go back. More

Isaac was so much help and he knew how to do everything right I also like the popcorn and the hot cocoa that was very good right I also like the popcorn and the hot cocoa that was very good More