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593 Reviews of Thomas Kia of Highland - Service Center
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October 20, 2018
Service experience They quickly figured out the issue. They submitted my claim and place me in a loaner car while they fix my vehicle. Picked up my vehicle in 2 days. Ex They quickly figured out the issue. They submitted my claim and place me in a loaner car while they fix my vehicle. Picked up my vehicle in 2 days. Excellent service again. More
by leakreal1
Verified CustomerEmployees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
October 19, 2018
Great hospitality, poor turnaround time Overall experience was not bad, it took over 2 hours for my service. I was the 3rd appointment of the day. I got an oil change, and tire rotation th Overall experience was not bad, it took over 2 hours for my service. I was the 3rd appointment of the day. I got an oil change, and tire rotation these are standard services that should be done in an hour or less. I was told total time would be an hour to 1.5 hours. The customer service and hospitality of the crew was great. This will impact my future appointment visits. I could go to a service center closer to my home and spent less time waiting. More
by PCHARPE87
Employees Worked With
Jose Martinez
October 18, 2018
Everything was great Definitely recommend Thomas Kia,Sam was great he went above and beyond, service department very friendly, Everyone was very polite and friendly. Gla Definitely recommend Thomas Kia,Sam was great he went above and beyond, service department very friendly, Everyone was very polite and friendly. Glad I bought my vehicle from you. More
by KPRYLE2911
Employees Worked With
Mathew Summar, Allen Kilbury, Sam Jacob
October 18, 2018
Great Service The team identified many Kia recalls that all ended up fixing the issues my car was having at no additional charge to me! There was no heavy up-selli The team identified many Kia recalls that all ended up fixing the issues my car was having at no additional charge to me! There was no heavy up-selling, which was very nice. I ended up getting a new set of tires from them, which was well overdue. Great service and team -- I'll be back. More
by JIMMYKYLEJACKSON
Employees Worked With
Allen Kilbury
October 18, 2018
My oil change! I find it sad that it takes 2 hours for an oil change and tire rotation, but I know how important it is! It was great to have a beautiful tv in the wa I find it sad that it takes 2 hours for an oil change and tire rotation, but I know how important it is! It was great to have a beautiful tv in the waiting room! More
by robert.setnicker
Employees Worked With
No idea
October 17, 2018
Service Visit I took my Kia in for service. The service manager and his team are very cordial. They are thorough in their service. Very satisfied customer. I took my Kia in for service. The service manager and his team are very cordial. They are thorough in their service. Very satisfied customer. More
by NESEVOSS
Employees Worked With
Neddie Burks, Allen Kilbury
October 16, 2018
Awesome personnel The service personnel are always in a mood to help any time you go. Fast and awesome service !! I feel like family every time I go !! The service personnel are always in a mood to help any time you go. Fast and awesome service !! I feel like family every time I go !! More
by LEXAVILA74
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
October 15, 2018
Very satisfied with the customer service. From making the appointment all the way through the service process had no problems. Allen kept me aware of the service needed and was done in a timel From making the appointment all the way through the service process had no problems. Allen kept me aware of the service needed and was done in a timely matter. Great Job. More
by KC130maddox
Employees Worked With
Allen Kilbury
October 15, 2018
Great friendly service! Thomas Kia has always provided me with fast and friendly service! They are always accommodating and more than happy to service my vehicle. I’d definit Thomas Kia has always provided me with fast and friendly service! They are always accommodating and more than happy to service my vehicle. I’d definitely recommend Thomas Kia! More
by DSULLIVAN1983
Employees Worked With
Allen Kilbury
October 15, 2018
Great! I appreciated how quickly they got me in. I appreciated how quickly they got me in for servic and maintenance . The checkout was fast as well. I would highly recommend Thomas Kia for service. I appreciated how quickly they got me in for servic and maintenance . The checkout was fast as well. I would highly recommend Thomas Kia for service. More
by DEB.TOP
Employees Worked With
Allen Kilbury
