593 Reviews of Thomas Kia of Highland - Service Center
Exceptional Service Tram This service team -cEspecially Allen as always been very upfront and honest about all services provided. Takes time to explain maintenance and service This service team -cEspecially Allen as always been very upfront and honest about all services provided. Takes time to explain maintenance and services being rendered. More
Best KIA dealership in NWI! Love taking my 2016 KIA Optima in for service here. The staff is very friendly and knowledgeable and I never feel like I’m gettin ripped off. My husb Love taking my 2016 KIA Optima in for service here. The staff is very friendly and knowledgeable and I never feel like I’m gettin ripped off. My husband and I wont go anywhere else! More
Very good Absolutely professional, waited on me immediately. Offered me water coffee and snacks. Let me know what they were exactly what they were going do how Absolutely professional, waited on me immediately. Offered me water coffee and snacks. Let me know what they were exactly what they were going do how long it would be. They were pretty much spot on. Nice people, would recommend them, anytime!! More
Very efficient This is our second Soul, as in the past we were given good information, price and scope of work. Getting to us to/from home and sticking to the quote This is our second Soul, as in the past we were given good information, price and scope of work. Getting to us to/from home and sticking to the quote made this process less stressful. More
The staff are always friendly and helpful. They are very knowledgeable.. The waiting area and washrooms are always clean. We appreciate the beverages and snacks while we wait. Even though They are very knowledgeable.. The waiting area and washrooms are always clean. We appreciate the beverages and snacks while we wait. Even though we live in Frankfort IL we will continue to travel to your establishment for service. More
Great service, as always! I went in for some overdue routine maintenance. I was promptly greeted by my friendly service advisor. I was given consistent updates on the status of I went in for some overdue routine maintenance. I was promptly greeted by my friendly service advisor. I was given consistent updates on the status of my vehicle and was out at the expected time. All other employees I interacted with were upbeat, friendly, and professional as well. I usually dread getting my car serviced, but not at Thomas Kia! More
Regular oil change Friendly and courteous service with snacks, drinks, and periodic checking to let you know how long till finished. Always know if any new recalls are n Friendly and courteous service with snacks, drinks, and periodic checking to let you know how long till finished. Always know if any new recalls are needed to be completed. More
Awesome Sauce My service rep Rich was totally awesome and informative. He kept me updated regarding the status of my repair. He even offer to get me a ride to grab My service rep Rich was totally awesome and informative. He kept me updated regarding the status of my repair. He even offer to get me a ride to grab breakfast 🤗 More
Service visit I came in for service to check on a tire pressure light and to get an oil change. Every was attentive and friendly. There was a tv to occupy my time, I came in for service to check on a tire pressure light and to get an oil change. Every was attentive and friendly. There was a tv to occupy my time, popcorn and bottled water to satisfy hunger. Ill list quality of service 4 out of 5 because I am missing one tire stim cap. More
They have very good team to take care My experience at Thomas Kia service was great and the service was very great responsible and fast very professional staff also the waiting room so com My experience at Thomas Kia service was great and the service was very great responsible and fast very professional staff also the waiting room so comfortable More