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Thomas Kia of Highland - Service Center

Highland, IN

4.3
595 Reviews

595 Reviews of Thomas Kia of Highland - Service Center

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September 12, 2024

Thomas KIA is a great place to buy a car. Everybody at the dealership is very friendly. The dealership is welcoming and clean. The service department and the dealership went above and beyond More

by cvdb777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy is always very welcoming and takes great care of our cars., Neddie Burks, Sam Jacob, Jacob Riordan, Brandon Milner, Nathaniel Berrones
August 29, 2024

Neddie was great! I am confident in the service I receive when dealing with him!! I always get phenomenal service. I have to give a shout out to Mohammed for getting m More

by Lisa Laske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mohamed Youssef
August 06, 2024

Rude, poor service, previous issues. 6hr wait and did not have anyservice done, i left More

by d.lessner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neddie Burks, Nathaniel Berrones
July 30, 2024

I had a great experience at Thomas Kia. Their outstanding customer service made scheduling an appointment easy, and they had hot popcorn and coffee ready when I arrived. I loved it! More

by Andie T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Jacob Riordan, Brandon Milner, Nathaniel Berrones
July 30, 2024

I had a wonderful experience with Thomas Kia Service department. Scheduling was easy, and my car was done sooner than I thought it would be! More

by Victoria Sheets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Jacob Riordan, Brandon Milner, Nathaniel Berrones
July 23, 2024

The service team is always helpful and fast! ! I love that they are texting updates, this has been very helpful! More

by LILAPILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Jacob Riordan
July 23, 2024

You never wash my car when u say u will when u have it serviced More

by hwilson1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Berrones
July 12, 2024

Super slow, horrible customer service took 1:25 for an oil change didn’t have the papers ready in a timely manner promised to send them and I had to text and request the next day. More

by n.betancourt.morales
Recommend Dealer
No
Employees Worked With
Isaac
June 24, 2024

Even though they were able to get me in being short-staff and a discount on my oil change I wasn't fully please with my advisor Brandon I think his name was. He didn't keep me posted on my car and let me kn More

by danstephenson401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Milner
June 17, 2024

The best dealership in northwest Indiana to purchase a an auto. Great service, with a smile. More

by ghcsejp@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Brandon Milner
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