Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Thomas Kia of Highland - Service Center

Highland, IN

4.3
595 Reviews
Call Service Center (219) 934-2266

595 Reviews of Thomas Kia of Highland - Service Center

Sort by
June 03, 2024

I had my car towed to kia they never found a problem with it it dyed on the road while I was driving it my mecha nic said there are no derectio nails and no power at the fuse box I am very disappointed More

by lackhouse.edward47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Milner
Report | Print
Jun 04, 2024 -

Thomas Kia of Highland responded

I would love to help but don't quite understand what your trying to explain. Can you call us at 219.934.2266 ask for Mr. Burks. We would call you but we don't know who "lackhouse" is. Thank you

May 28, 2024

I’ve never had an issue at this dealership and they are on time with appointments and texting you the status of your car. More

by KJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Milner
Report | Print
Jun 04, 2024 -

Thomas Kia of Highland responded

Thank you very much!

May 27, 2024

Very good service,not long of a wait. they’re very friendly.they’re always willing to help you out !! More

by Barriera.Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Sam Jacob, Jacob Riordan, Brandon Milner, Nathaniel Berrones
Report | Print
Jun 04, 2024 -

Thomas Kia of Highland responded

Thank you for the A++

May 15, 2024

Hole in tire fixed free. Fifteen words seems to be forcing verbosity for a holy tire More

by Draugie3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Milner
Report | Print
May 07, 2024

Just 15,I haven't got enough time! Your customer service stinks,I won't return!!!!! More

by shaigurl84
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NO NEED!!!, Nate Bizic
Report | Print
May 07, 2024 -

Thomas Kia of Highland responded

I'm sorry but don't know what you are referring to?

April 29, 2024

Service department was great! Fixed the problem under warranty. Car rides like brand new! 5 stars! More

by jimcstack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Brandon Milner
Report | Print
April 22, 2024

I brought my car in for a software upgrade and was told I need 4. Thomas KIA performed all 4 upgrades and notified me of 2 filters that needed to be changed. The work was finished half an hour earlier than t More

by mcnichtb12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Riordan
Report | Print
March 31, 2024

Great customer service and we're timely in getting my car done. I highly recommend! More

by carlosrojas1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Riordan, Brandon Milner
Report | Print
March 30, 2024

Great service all the time customer service phenomenal would recommend anyone al lt any giving tie More

by Shannonbanks923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jacob, Brandon Milner
Report | Print
March 29, 2024

Great people they just forgwt to tell you hidden costs when having vehicle serviced. Quoted $359 and at check out they wanted $407 More

by DziadziaFred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
1
...
6
7
8
...
60