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595 Reviews of Thomas Kia of Highland - Service Center
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February 12, 2024
I'm a new owner of a Kia vehicle and I have to say that so far their care & concerned for me as a customer has surpassed other dealerships I had been dealing with, I ask alot of questions & the service dep so far their care & concerned for me as a customer has surpassed other dealerships I had been dealing with, I ask alot of questions & the service department answers them with respect, which was something I wasn't getting elsewhere, so, thank you More
by doravargas1951
Employees Worked With
Brandon Milner
February 02, 2024
I never have a complaint about my visits to Kia of Highland. They are professional and keep me the customer updated on everything dealing with my vehicle. I even bring my daughter's vehicle to them. Highland. They are professional and keep me the customer updated on everything dealing with my vehicle. I even bring my daughter's vehicle to them. More
by msmia412007
Employees Worked With
Brandon Milner
January 31, 2024
Very professional and courteous. The waiting room is very clean and lots of amenities for customers. Very easy to have access to the staff. The waiting room is very clean and lots of amenities for customers. Very easy to have access to the staff. More
by mychael_smith911
Employees Worked With
Jacob Riordan, Brandon Milner
January 18, 2024
The sales department are nice but it's the manger needy and his team for me, I had a really difficult situation with my engine and when I say is team made it happen is an understatement having a good sale and his team for me, I had a really difficult situation with my engine and when I say is team made it happen is an understatement having a good salesman is good but you will need service throughout your ownership of your vehicle and to know you have a team that won't just make excuses and treat you like your nothing like many other dealerships I've encountered that why I never went back and always went somewhere else to buy a car not this time I will go back again and again and send family and More
by Zayla1215
Employees Worked With
Neddie Burks, Jacob Riordan, Brandon Milner, Nathaniel Berrones
January 17, 2024
Brought my car in for nomal maintenace. Service was quick and easy. They had me in and out in no time. Always a pleasure coming here. The new lounge area is super nice too! Would recommend, Service was quick and easy. They had me in and out in no time. Always a pleasure coming here. The new lounge area is super nice too! Would recommend, have gotten many Kia's thru them! More
by Abe Froman
Employees Worked With
Neddie Burks, Tom Seely, Mathew Summar, Jacob Riordan
December 30, 2023
Brought in 2016 Kia soul with 6 speed automatic transmission, problem with shifting and engine speed where it would rev to 4000+ during gear changes. Also had oil warning light flashing at idle aft transmission, problem with shifting and engine speed where it would rev to 4000+ during gear changes. Also had oil warning light flashing at idle after stopping at lights, or slowing down quickly. Oil level was full. After 4 hours, Thomas tech claimed they couldn't really see any shifting issues and did not see the oil light flashing at all. Paid $185 to "reset the transmission valve settings" Drove away from the dealership and at the first stoplight, the oil light came on just like before. Drove back, parked in front of the service doors and requested that they have the tech come and look, and was told they will not do that and that we would have to leave the car overnight and they could look again tomorrow. We did not do that and will not be returning to Thomas Kia. Thank you. More
by Soul
Employees Worked With
Service advisors and techs
