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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

May 17, 2019

Clean up after repair My car was dropped off at the collision body shop to get repaired. First of all my car was kept longer than promised, secondly, when I picked my car u More

by Amanda S.
Recommend Dealer
No
Employees Worked With
Young Kid that work there. Dave, I believe was his name
May 17, 2019 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Good morning Amanda. I would like to look into this further for you. Can you give me your full name please? I just want to verify as well that your vehicle was at our body shop on North Point Boulevard. We don't have anyone named Dave is the reason I'm asking. Respectfully, Joe Lyons Director of Operations Thompson Automotive

May 17, 2019 -

Amanda S. responded

My name is Amanda Simpkins. I forget the name of the person in which I dealt with. My car was definitely at your body shop for repairs.

May 16, 2019

Great service as always I love this place. I really have no complaints. I will suggest that the waiting area gets more comfortable chairs and maybe offer free snacks. It More

by KayDub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
May 16, 2019

Just an overall great experience Thompson will always take car of you front the moment your in the door. Everyone was friendly and very nice. They also had me in and out in about a ho More

by Peanut2615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
May 15, 2019

They were very helpful and polite. They fixed my truck in a. They were polite and helpful. They fixed my truck in a reasonable time. I would recommend them. Thank you for your help and your service. More

by Rocky1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
May 15, 2019

Thoroughly pleased I was thoroughly pleased with the repair and paint. I had some extra work done outside of the insurance work and feel it was worth the price. Everyth More

by RANDYLEMMONS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 14, 2019

Awesome lady Miss Kathy McKinney is very friendly salesperson and easy to talk with and she did a great job, she make sure you will get everything straight. I am e More

by jamama26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
May 14, 2019

The best! Kathy is a top notch salesperson! We have bought several vehicles from her over the years. We always have a positive sales experience at Thompson. More

by Mopar Or No Car
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
May 14, 2019

Easy and Great Deal/Experience! We came for a 2009 Dodge Charger that was a remarkable deal you couldn’t pass up and we stayed for the amazing service and fast processing! More

by Mikedevante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
May 13, 2019

To long Dropped vehicle off in March wasn't finished until may. Won't be bringing any more vehicles in my fleet to your service department. Not satisfied More

by derrick.mickey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Umpleby
May 14, 2019 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Mr. Mickey, I wanted to reach out to you about your review. I sent this directly to my Service Director, Joe Sweitzer. We have worked very hard to build our business, especially fleet business. I believe Joe has already reached out to you to have this rectified. If there is anything else that I can try to do for you, please feel free to reach out to me. Respectfully, Joe Lyons Director of Operations Thompson Automotive of Dundalk

May 13, 2019

Fantastic experience The representatives were very patient and thorough. VERY professional service! Looking forward to my next appointment. I got a oil change and tire rot More

by Kenneth1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
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