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Thompson Chrysler Dodge Jeep Ram of Baltimore
Baltimore, MD
2,099 Reviews
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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore
May 17, 2019
Clean up after repair My car was dropped off at the collision body shop to get repaired. First of all my car was kept longer than promised, secondly, when I picked my car u My car was dropped off at the collision body shop to get repaired. First of all my car was kept longer than promised, secondly, when I picked my car up, it was filthy. Dust was everywhere. I took it back to get cleaned and it still looks the same. I was informed that you don't do detailing and that the manager would be in the next day. I was told to come back to talk him because he can no longer help me. I will be paying another visit and hopefully the manager would solve the problem. After all, my insurance company paid them almost 6000.00 for repairs. There is no way the inside of my car should look like it do, especially if I didn't drop it off that way. More
by Amanda S.
Verified CustomerEmployees Worked With
Young Kid that work there. Dave, I believe was his name
May 16, 2019
Great service as always I love this place. I really have no complaints. I will suggest that the waiting area gets more comfortable chairs and maybe offer free snacks. It I love this place. I really have no complaints. I will suggest that the waiting area gets more comfortable chairs and maybe offer free snacks. It’s great to see a business where Employees genuinely enjoy their work More
by KayDub
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
May 16, 2019
Just an overall great experience Thompson will always take car of you front the moment your in the door. Everyone was friendly and very nice. They also had me in and out in about a ho Thompson will always take car of you front the moment your in the door. Everyone was friendly and very nice. They also had me in and out in about a hour. More
by Peanut2615
Employees Worked With
Kathy Mckinney
May 15, 2019
They were very helpful and polite. They fixed my truck in a. They were polite and helpful. They fixed my truck in a reasonable time. I would recommend them. Thank you for your help and your service. They were polite and helpful. They fixed my truck in a reasonable time. I would recommend them. Thank you for your help and your service. More
by Rocky1953
Employees Worked With
Jim Umpleby
May 15, 2019
Thoroughly pleased I was thoroughly pleased with the repair and paint. I had some extra work done outside of the insurance work and feel it was worth the price. Everyth I was thoroughly pleased with the repair and paint. I had some extra work done outside of the insurance work and feel it was worth the price. Everything turned out great! More
by RANDYLEMMONS17
Employees Worked With
James
May 14, 2019
Awesome lady Miss Kathy McKinney is very friendly salesperson and easy to talk with and she did a great job, she make sure you will get everything straight. I am e Miss Kathy McKinney is very friendly salesperson and easy to talk with and she did a great job, she make sure you will get everything straight. I am extremely happy and completely satisfied with my purchase, thank you for this awesome lady, best salesperson I ever met. More
by jamama26
Employees Worked With
Kathy Mckinney
May 14, 2019
The best! Kathy is a top notch salesperson! We have bought several vehicles from her over the years. We always have a positive sales experience at Thompson. Kathy is a top notch salesperson! We have bought several vehicles from her over the years. We always have a positive sales experience at Thompson. More
by Mopar Or No Car
Employees Worked With
Kathy Mckinney
May 14, 2019
Easy and Great Deal/Experience! We came for a 2009 Dodge Charger that was a remarkable deal you couldn’t pass up and we stayed for the amazing service and fast processing! We came for a 2009 Dodge Charger that was a remarkable deal you couldn’t pass up and we stayed for the amazing service and fast processing! More
by Mikedevante
Employees Worked With
Kathy Mckinney
May 13, 2019
To long Dropped vehicle off in March wasn't finished until may. Won't be bringing any more vehicles in my fleet to your service department. Not satisfied Dropped vehicle off in March wasn't finished until may. Won't be bringing any more vehicles in my fleet to your service department. Not satisfied More
by derrick.mickey
Employees Worked With
Jim Umpleby
May 13, 2019
Fantastic experience The representatives were very patient and thorough. VERY professional service! Looking forward to my next appointment. I got a oil change and tire rot The representatives were very patient and thorough. VERY professional service! Looking forward to my next appointment. I got a oil change and tire rotation done. More
by Kenneth1958
Employees Worked With
Jim Umpleby, Jeff Tenebaum, Devon Duncan, Raynor Dodd
