Thompson Chrysler Dodge Jeep Ram of Baltimore

Courteous and Professional The staff, primarily, Mike Resnick and Jim Umpleby, were very professional. Our visit was to accomplish a recall and oil change. Both were accomplishe The staff, primarily, Mike Resnick and Jim Umpleby, were very professional. Our visit was to accomplish a recall and oil change. Both were accomplished quickly.. More

Quick and easy tire repair No appointment. In and out in less than 30 minutes Had a flat tire and they got me rolling along again without any problems! Best service anywhere! No appointment. In and out in less than 30 minutes Had a flat tire and they got me rolling along again without any problems! Best service anywhere! More

Excellent Jeff has been very professional and always helpful. Thanks again . I appreciate the efforts he take s to ensure my satisfaction. Very good environmen Jeff has been very professional and always helpful. Thanks again . I appreciate the efforts he take s to ensure my satisfaction. Very good environment for service. More

Frank and Leo are great! Frank and Leo assisted in making things right with a prior experience that did not go well. Greatly appreciate their efforts in making things right. Frank and Leo assisted in making things right with a prior experience that did not go well. Greatly appreciate their efforts in making things right. More

Awesome service experience Awesome service. Joe and guys are great.................. I will have Jeep service here again. Joe and guys are great. Joe and guys are great. Awe Awesome service. Joe and guys are great.................. I will have Jeep service here again. Joe and guys are great. Joe and guys are great. Awesome. More

2018 Chrysler 300 AWD Car has been in for the radio twice now. The bluetooth keeps cutting out. Both times they have updated the radio, this time I am not sure if it is fix Car has been in for the radio twice now. The bluetooth keeps cutting out. Both times they have updated the radio, this time I am not sure if it is fixed yet as I have not used bluetooth yet. One thing I had an issue with is they got grease Mark's on my door as it is a white interior. Other then that service guys seem very respectful. More

Easy peasy lemon squeezy My experience was pretty smooth at the dealership. The service team is very helpful and knowledgeable. They also offer a shuttle service so that if yo My experience was pretty smooth at the dealership. The service team is very helpful and knowledgeable. They also offer a shuttle service so that if you need to get to work or somewhere you are able to while they work on your car. More

Great customer service Dan was extremely easy to work with, he was able to pull a van perfect for our family and was very helpful in the whole process! Dan was extremely easy to work with, he was able to pull a van perfect for our family and was very helpful in the whole process! More

Came into check oil. Make sure oil is not leaking. Customer service is great. Jeff made sure my car was seen in a timely manner. I was also well informed about my vehicle and what steps need to be take Customer service is great. Jeff made sure my car was seen in a timely manner. I was also well informed about my vehicle and what steps need to be taken moving forward. More

Super Kathy has been the greatest salesperson ever. My whole family loves her. We need more people in this world like her. She is very knowledgeable. Kathy has been the greatest salesperson ever. My whole family loves her. We need more people in this world like her. She is very knowledgeable. More