Thompson Chrysler Dodge Jeep Ram of Baltimore

Very happy I am always happy with the service that I have received from Jim, Joe and Andy. They are very helpful and accommodating. Always ready to help with any I am always happy with the service that I have received from Jim, Joe and Andy. They are very helpful and accommodating. Always ready to help with any problem I may have More

Excellent service in and out quickly. Excellent professional service.took care of my needs quickly.would highly recommend the service department for anyone's needs.have taken two of my car Excellent professional service.took care of my needs quickly.would highly recommend the service department for anyone's needs.have taken two of my cars there and have been very satisfied More

Good people slow service Staff was great and remindful of my appointment. After arriving 15minutes early for my appointment it still took 2 and half hours to complete an oil c Staff was great and remindful of my appointment. After arriving 15minutes early for my appointment it still took 2 and half hours to complete an oil change, tire rotation and electronic recall for the cruise control. Like I said staff was attentive and kind just bothered by the amount of time it took to get done with an appointment that I scheduled a week and a half in advance. More

Didnt feel right Felt like I was being side tracked for a covered repair. When I talked to 2 other me panics and another dealership they all said even the side work he Felt like I was being side tracked for a covered repair. When I talked to 2 other me panics and another dealership they all said even the side work he wanted to do should have been covered. Feels like I wasn't being delt with on the up and up. I will not go back to that dealership. More

Service was done quick and efficiently was pleased with my experience from start to finish all the work I needed was done as well as a factory recall I had f was done quick and efficiently was pleased with my experience from start to finish all the work I needed was done as well as a factory recall I had forgotten about More

Great experience I recently purchased a Ram1500 Heim from this dealership and the experience was fantastic. The sales person (Gabe) was not pushy at all and the manage I recently purchased a Ram1500 Heim from this dealership and the experience was fantastic. The sales person (Gabe) was not pushy at all and the manager was more than willing to work with my reality. We closed the entire transaction (from the moment I decided) in less than an hour. I’ve called several times after the purchase to make sure I was clear on a few items and their customer service was fantastic. Thank you More

Excellent people All of the people I delt with were excellent. The work on the van was great, it was detailed and repair was fantastic. Got the van back very fast. All of the people I delt with were excellent. The work on the van was great, it was detailed and repair was fantastic. Got the van back very fast. More

Rich steelman was excellent to wirk with on the purchase of Rich steelman was excellent to work with on purchasing my new truck! Very friendly bunch of folks working at Thompson's dealer! Keep up the gr8 work Rich steelman was excellent to work with on purchasing my new truck! Very friendly bunch of folks working at Thompson's dealer! Keep up the gr8 work😊 More

Oil change Jim seems like a knowledgeable employee but he seems to always cringe when I mention my same sex partner. For example, when I dropped the keys off I s Jim seems like a knowledgeable employee but he seems to always cringe when I mention my same sex partner. For example, when I dropped the keys off I said "Great my wife will pick it up when you call" and like usual he looked at me as if I had 3 heads. As a manager myself, I feel he may need some LGBTQ awareness training, so that he can be more mindful of how his personal feelings and reactions make people like myself feel. Thanx More

It was gonna I’d I was able to get great help from Charles an he got me a good price on my first viehcle an I would recommend going to see hem I was able to get great help from Charles an he got me a good price on my first viehcle an I would recommend going to see hem More