Thompson Chrysler Dodge Jeep Ram of Baltimore

Oil change I came in for an oil Change and I was taking care of right away. I was satisfied with the waiting time. I feel as though they changed my oil in a nice I came in for an oil Change and I was taking care of right away. I was satisfied with the waiting time. I feel as though they changed my oil in a nice timely manner. More

It was awesome, Stephanie was the best Stephanie was very friendly and explained everything to us about the cars and differences in the vehicles. She did not pressure us which I like. She i Stephanie was very friendly and explained everything to us about the cars and differences in the vehicles. She did not pressure us which I like. She instantly made us feel comfortable More

Rich Steelman Is Amazing!!! We’ve been coming to Thompson for service and now we’ll be returning for car buying! From the beginning to the end of our experience with Rich, this We’ve been coming to Thompson for service and now we’ll be returning for car buying! From the beginning to the end of our experience with Rich, this was amazing. He was confident and knowledgeable. He listened attentively to our needs, and made this process painless. It was a sentimental process for my husband because the car he was leaving was special to him. However Rich made everything smooth, and the transition great! He even learned our son’s name and included him! Every question? Answered. Every need? Provided. Transparency was great and the time spent was minimal! Don’t just come to Thompson. Come to Thompson and see Rich! More

Great Buying Experience We had a great experience at Thompson. We had been shopping around for used trucks and Charles Caden was awesome. He used all the resources at his dis We had a great experience at Thompson. We had been shopping around for used trucks and Charles Caden was awesome. He used all the resources at his disposal and went up and beyond to make sure we went home with what we wanted. Go see him! More

Very professional The salesman Rich was very helpful and professional he answered all my question and help my purchase process to be smooth a deadly as possible The salesman Rich was very helpful and professional he answered all my question and help my purchase process to be smooth a deadly as possible More

1st new vehicle puchase Bought a brand new ram 1500 truck. My sales guy Charles was very professional and worked with me to get me the most affordable price. Bought a brand new ram 1500 truck. My sales guy Charles was very professional and worked with me to get me the most affordable price. More

Very Good Service From the time I arrived (with no scheduled appointment), I was pleased. The service manager took care of the need I had for my vehicle (oil change), From the time I arrived (with no scheduled appointment), I was pleased. The service manager took care of the need I had for my vehicle (oil change), as well as, suggested I also needed my tires rotated. The service was timely and I did not have to wait long. I always bring my car to this location and always leave satisfied. More

New Suv Rich was excellent in getting my new SUV,he was very professional.He was my sales person when I purchased my 2014 Chrysler , and he was excellent then Rich was excellent in getting my new SUV,he was very professional.He was my sales person when I purchased my 2014 Chrysler , and he was excellent then too. More

RECALL PARTS REPLACEMENT TOOK WAY TOO LONG TO GET PARTS iT TOOK ME SIX MONTHS AND MANY PHONE CALLS TO GET THE TWO RECALLS FIXED. I FINALLY HAD TO GO IN, IN PERSON AND TALK TO TWO PEOPLE IN ORDER FOR THEM T iT TOOK ME SIX MONTHS AND MANY PHONE CALLS TO GET THE TWO RECALLS FIXED. I FINALLY HAD TO GO IN, IN PERSON AND TALK TO TWO PEOPLE IN ORDER FOR THEM TO SIT DOWN WITH ME AND HEAR MY FRUSTRATIONS. JOEY WAS VERY NICE AND SAW TOO IT THAT IT WAS HANDLED AND DONE WITH IN TWO DAYS. i KNOW IT IS NOT THEIR FAULT THAT THEY ARE HAVING SUCH A HARD TIME GETTING THE REPLACEMENT PARTS. BUT THIS IS NOT GOOD CUSTOMER SERVICE STARTING FROM THE MANUFACTURE. MY TRUCK WAS NOT PURCHASED FROM THOMPSON WE HAD TO USE THEM TO SERVICE AND TOO REPLACE THE TWO RECALLS. More

Smooth and speedy, the Rep was on point and polite and profe Happy and satisfied the service was quick and accurate and the service rep was very polite and professional. Thank a million be back for further busin Happy and satisfied the service was quick and accurate and the service rep was very polite and professional. Thank a million be back for further business More