Thompson Chrysler Dodge Jeep Ram of Baltimore

Simply outstanding The way I was treated with respect and the deal I received was outstanding He was very informed about everything. I would tell my friends to come to The way I was treated with respect and the deal I received was outstanding He was very informed about everything. I would tell my friends to come to that dealership More

Completely satisfied with the service Properly taken care of and fast service, very nice. They was helpful and explaining the work I need done. They also didn’t keep me waiting the estimat Properly taken care of and fast service, very nice. They was helpful and explaining the work I need done. They also didn’t keep me waiting the estimated time of 3 hours. More

Great customer service Good Customer Service, Joey was very helpful when getting parts needed for a brake repair he commented on the van that we had the cleanest van in tow Good Customer Service, Joey was very helpful when getting parts needed for a brake repair he commented on the van that we had the cleanest van in town. More

Happy happy joy joy!!!!! Working with Calvin is always a pleasure. He makes buying a vehicle so easy and is great with keeping you informed with the status of your new vehicle Working with Calvin is always a pleasure. He makes buying a vehicle so easy and is great with keeping you informed with the status of your new vehicle. That’s why my family and I will come back and deal with him again. More

Perfect It was fast and easy love the people that work there Jim is one of the best sales writers around and always lets me know updates on my car. It was fast and easy love the people that work there Jim is one of the best sales writers around and always lets me know updates on my car. More

Without a vehicle for 2 weeks I bought a truck from here Thompson in 2016, WITH the extended bumper to bumper 5 years/100k mile warranty. It now has 50k miles. Message comes on my I bought a truck from here Thompson in 2016, WITH the extended bumper to bumper 5 years/100k mile warranty. It now has 50k miles. Message comes on my dash saying take truck to dealer within 75 miles or you’ll be limited to 5mph. I Take the truck to dealer, stating my problem, They cleared the code. 10 minutes later down the road the code comes back on. I give them a call and they say they can’t diagnosis the truck for two weeks or give me a rental truck and now I am out of the 75 miles. So my 2016 truck with 50 thousand miles with a 5 year/100k mile bumper to bumper warranty has to sit in my driveway for 2 weeks before they can even look at it and I am out of a vehicle to drive for two weeks. More

Pleasant and quick. Loved it Jim was very professional and pleasant and call me by my first name. Was told 3 hours but was out within an hour, comfortable waiting room & all aroun Jim was very professional and pleasant and call me by my first name. Was told 3 hours but was out within an hour, comfortable waiting room & all around great More

Quick service and fair deal In and out as promised and was offered a great deal on oil changes. Jim was easy to work with and very knowledgeable on the services provided by the d In and out as promised and was offered a great deal on oil changes. Jim was easy to work with and very knowledgeable on the services provided by the dealership. More

Service for warranty issue My brand new Chrysler Pacifica had engine trouble so I took it to the nearest servicing dealer which was Thompson Chrysler. From the moment I walked i My brand new Chrysler Pacifica had engine trouble so I took it to the nearest servicing dealer which was Thompson Chrysler. From the moment I walked in the door I was treated promptly and fairly by Devon Duncan. He was straight with me about the time it would take to complete the service and Devon worked hard to provide a comparable loaner vehicle that would fit the sales samples I need to carry every day. Service Manager Michael kept me informed of the progress and even offered to help me load the samples back into my Pacifica once I got it back. Well done, guys! More

Excellent service Couldn't get what I came for salesman directed me to a better vehicle than what I originally came to purchase. Excellent service from your team. Couldn't get what I came for salesman directed me to a better vehicle than what I originally came to purchase. Excellent service from your team. More