Thompson Chrysler Dodge Jeep Ram of Baltimore

Great Job. I ask Jim to look at my left front brakes. Also ask for oil change and tires rotation. Had a recall for tank stripes. Jim called me the next day expla I ask Jim to look at my left front brakes. Also ask for oil change and tires rotation. Had a recall for tank stripes. Jim called me the next day explain what was going on and what they replaced and did. Everything was gone and next day I picked up my truck ALL DONE. More

Fantastic thanks Calvin, very professional My experience was great, everything went smooth, about 30 minutes Total and I was driving away in my new vehicle ,Calvin thank you for everything ,ver My experience was great, everything went smooth, about 30 minutes Total and I was driving away in my new vehicle ,Calvin thank you for everything ,very professional More

AMAZING I had amazing service, Shawn helped me find my dream car. I am very happy about my purchase. He is a great person to help you find the right SUV! I had amazing service, Shawn helped me find my dream car. I am very happy about my purchase. He is a great person to help you find the right SUV! More

Purchase Salesman worked with us to find the right fit for our needs & desires with our funds. As we completed the purchase late & we were tired he brought us Salesman worked with us to find the right fit for our needs & desires with our funds. As we completed the purchase late & we were tired he brought us back the next day to explain the car features & hook up Bluetooth. Both were friendly, welcoming, ,& knowledgeable. Jason completed the paperwork work quickly & had us on our way. More

Great Customer Service I had a great experience at Thompson of Baltimore last month. I was in the area and decided to stop in to look around. I was assisted by Stephanie. Sh I had a great experience at Thompson of Baltimore last month. I was in the area and decided to stop in to look around. I was assisted by Stephanie. She was attentive and experienced. I do not like pushy salespeople and she was the opposite even though she wanted a sale. Stephanie answered all my questions and was pleasant. I told her I would definitely look for her when I was ready to make a purchase. More

Awesome Stephanie Brewster and Jason Brewster are amazing. Very helpful and extremely professional and intelligent. Very well spoken and knew exactly what the Stephanie Brewster and Jason Brewster are amazing. Very helpful and extremely professional and intelligent. Very well spoken and knew exactly what they were talking about. They answered all my questions as well. More

Bad experience On July 28, 2018 a purchase a jeep Cherokee 2019 the second day I have the car on July 29 still had a problem with the engine the whole car start sh On July 28, 2018 a purchase a jeep Cherokee 2019 the second day I have the car on July 29 still had a problem with the engine the whole car start shaking I call the cell person her name is Stephanie and she told me I have to turn the A off on July 31,2018 same problem again and check engine light on A! On And nobody was willing to help me or do anything about it More

Routine service Stopped in late afternoon for routine service and was in and out in about an hour. Saved me time and extra running around. Been buying from Thompson Stopped in late afternoon for routine service and was in and out in about an hour. Saved me time and extra running around. Been buying from Thompson for over 27 years. More

Courtesy Same Day Tire Plug After calling Thompson Jeep of Baltimore, I was delighted to discover that they could squeeze my car in to address a nail in the tire. When I arrived After calling Thompson Jeep of Baltimore, I was delighted to discover that they could squeeze my car in to address a nail in the tire. When I arrived that afternoon to pick up my vehicle, Devon informed me that the service was free of charge. What a pleasure to experience such friendly and efficient service! More

Nice folks Friendly people and really fast service. Went in for an oil change was greeted with a friendly smile and had my car back in 45 minutes. Friendly people and really fast service. Went in for an oil change was greeted with a friendly smile and had my car back in 45 minutes. More