Thompson Chrysler Dodge Jeep Ram of Baltimore

Pleasant and efficient The staff was very friendly. Our salesman Calvin Reed was very helpful. We were not sure what vehicle or buying option was right for us but Calvin sho The staff was very friendly. Our salesman Calvin Reed was very helpful. We were not sure what vehicle or buying option was right for us but Calvin showed us a few vehicles and compared buying and leasing. From this we were able to get the vehicle we wanted. More

Great! They were very good with us. They were also very quick with tue paper work. They took time to work with the price. Gabe was great to work with. They were very good with us. They were also very quick with tue paper work. They took time to work with the price. Gabe was great to work with. More

2018 Dodge Challenger I was referred to Kathy by a friend who has bought a few vehicles from her. Kathy was amazing to say the least. Very pleasant and very professional. K I was referred to Kathy by a friend who has bought a few vehicles from her. Kathy was amazing to say the least. Very pleasant and very professional. Kathy made buying a new vehicle fun and easy. More

Always helpful and friendly. If I have an issue and do not know what the problem is, I can always feel confident that they will find the problem and call me with what the issue is If I have an issue and do not know what the problem is, I can always feel confident that they will find the problem and call me with what the issue is before any work is done. Once I give my ok, the work is completed. I have always had excellent service and friendly faces. I would not think of taking my jeep anywhere else. More

Satisfied The service writers are professional, friendly and very helpful. However I am a little disappointed with my last visit. When the car was returned to m The service writers are professional, friendly and very helpful. However I am a little disappointed with my last visit. When the car was returned to me. The drivers seat was totally readjusted and the radio had been changed as if someone went for a joy ride. Beyond that things were good. Will return More

Very good and fast service My service was fast and the recall was brought to my attention. The recall was done along with my oil change in less than two hours. Temperature was a My service was fast and the recall was brought to my attention. The recall was done along with my oil change in less than two hours. Temperature was approximately 94 degrees that day. I am very satisfied totally. More

Minor damage repair Everyone here was awesome. From the manager all the way to the young man who helped me remove my things from my rental to my vehicle once it was ready Everyone here was awesome. From the manager all the way to the young man who helped me remove my things from my rental to my vehicle once it was ready. I was treated like I was a very important customer and they did an incredible job on the repair, going above and beyond all expectations. I couldn't be more satisfied and would gladly recommend Thompson to anyone! More

Recalls It was a pleasant experience from scheduling the appointing, to the profectional service I received from the service employee when I dropped off and p It was a pleasant experience from scheduling the appointing, to the profectional service I received from the service employee when I dropped off and picked up my vehicle. More

Amazing the service People are amazing nice!!!!!!!! Awesome amazing great people. I love coming here very friendly people and will help you any way they can. Thank you so much for having the friendliest Awesome amazing great people. I love coming here very friendly people and will help you any way they can. Thank you so much for having the friendliest staff. More

Above and Beyond Excellent Customer Service I took my time researching and visiting multiple dealerships over a course of nearly a month, painstakingly making sure I found the best fit. I'm sad I took my time researching and visiting multiple dealerships over a course of nearly a month, painstakingly making sure I found the best fit. I'm sad to say Thompson was my last stop, as I am confident if they were my first, I wouldn't have had to wait so long to have purchased my 2019 Jeep Cherokee. My Sales Rep Gabe Warren was exceptional, from initial contact to final sale, he made the best attempts of communication, inquiry and best offers of all the dealerships that I had previously worked with for weeks. Gabe may be new to the sales world, but he has one of the best natural and genuine personalities I've ever met. Gabe and Thompson won't mess around, they are there to give you the best deal upfront, and make sure you are satisfied and well taken care of. A true testiment of how car buying should be! I highly recommend Thompson and Gabe for any CDJR purchase and will gladly go back to them FIRST now on for any future needs. Thanks again Gabe/Thompson! More