Thompson Chrysler Dodge Jeep Ram of Baltimore

This rating is based on my four years of dealing with Thompson Jeep. I have purchased two cars from Kathy McKinney and have been pleased with the customer service she has provided. She is a real people p Thompson Jeep. I have purchased two cars from Kathy McKinney and have been pleased with the customer service she has provided. She is a real people person. My last two service calls including the most recent on Aug o1, 2012, has been handled by Richard Norwood. He has shown outstanding customer service in my dealings with him. More

Rich Steelman is an outstanding dealer and I will love to purchase a another vechicle from him. He is a people person and understand what was in my budget. I now have a new car and is very please with the ou purchase a another vechicle from him. He is a people person and understand what was in my budget. I now have a new car and is very please with the outcome. More

From the moment I walked in the door, it was obvious that customer service is not their specialty. The way the workers talked to me was very rude. Three men were sitting together and I guess because it was customer service is not their specialty. The way the workers talked to me was very rude. Three men were sitting together and I guess because it was close to the end of the work day, they didn't want to be bothered with more work. The next day when I picked my vehicle up the first gentleman I spoke too was very polite, then when I went to the cashier she could have cared less. No one explained what work was done to my car and just told me here are the keys. More

Visited today with a fleet vehicle. Understanding the fleet vehicle process can be difficult, Jim Umpleby showed very little concern or empathy for my time...spent 5 hours there to get a transmission flu fleet vehicle process can be difficult, Jim Umpleby showed very little concern or empathy for my time...spent 5 hours there to get a transmission fluid and oil change. Jim seemed like he was doing me a favor to do his job. Would NOT go back if I had an option. More

Maryann was great, they worked with me to get the deal I wanted. Friendly and helpful, would recommend this dealer to family and friends. Thanks D wanted. Friendly and helpful, would recommend this dealer to family and friends. Thanks D More

I was looking for a new vehicle, stopped in Thompson and told them what I wanted and what I was willing to pay. They met I my demands so I bought the vehicle. My sales rep, Kathy M., worked very hard to get told them what I wanted and what I was willing to pay. They met I my demands so I bought the vehicle. My sales rep, Kathy M., worked very hard to get me what I wanted. I will be back to buy another vehicle from them when the time comes to. More

First I like to thank Thompson for helping me out after a friend taking advantage of me. Went to Chris looking for a new Ram 1500, after talking about my options and what I needed, Derek and I took a test d friend taking advantage of me. Went to Chris looking for a new Ram 1500, after talking about my options and what I needed, Derek and I took a test drive. Ram was everything I wanted but getting my monthly payment was little harder then I thought. Chris did a great job on getting me low as possible and also lowering my rate. Like to say thanks to everyone there for helping me out, I look forward to driving my new RAM. Thanks Sonny Sweitzer More