Thompson Chrysler Dodge Jeep Ram of Baltimore

Great place Walked in with no appointment for oil change and have truck checked for recalls. Were very helpful and got me in and out in under 2 hours. Walked in with no appointment for oil change and have truck checked for recalls. Were very helpful and got me in and out in under 2 hours. More

Simple enough Standard no frills sale, not overly friendly but polite enough and got the job done. Average was marked for Management because I don't even recall an Standard no frills sale, not overly friendly but polite enough and got the job done. Average was marked for Management because I don't even recall any dealings with him during my visit so can't say good or bad. Sales was very nice but I don't think anything was done to go above and beyond. More

Very Impressed with the Service They went above and beyond with identifying issues with my vehicle and found what other dealers couldn't or ignored to see. They definitely paid atte They went above and beyond with identifying issues with my vehicle and found what other dealers couldn't or ignored to see. They definitely paid attention to my vehicle More

Awesome service! This is the best dealership I have ever been to! A man named Jim Umpleby was amazing! He was very friendly and super helpful and knowledgeable. This is the best dealership I have ever been to! A man named Jim Umpleby was amazing! He was very friendly and super helpful and knowledgeable. More

Fast service Tow truck dropped it off Sunday evening as emergency repair my Jeep was still full of camping equipment and it was ready by Tuesday afternoon, Jim ca Tow truck dropped it off Sunday evening as emergency repair my Jeep was still full of camping equipment and it was ready by Tuesday afternoon, Jim called me first thing Monday morning and kept me informed with the repairs. More

Always the best service! Great work, super fast, super professional. They rocomend all needed work but are not high pressure which is refreshing. I love this dealership so mu Great work, super fast, super professional. They rocomend all needed work but are not high pressure which is refreshing. I love this dealership so much. More

After car shopping for several weeks, I can honestly say that walking into Thompson CDJR was by far the best! Quick and easy process and great customer service! that walking into Thompson CDJR was by far the best! Quick and easy process and great customer service! More

Very pleased with the service. I’ve been coming to this dealership for a long time now. I primarily deal with Jim in the service department. He always provides excellent customer se I’ve been coming to this dealership for a long time now. I primarily deal with Jim in the service department. He always provides excellent customer service. More

Great but expensive Everyone here is professional and treat me like a member of Thompson family. Jeff and Jim rock on dudes👏👏👏. The lady at the check she was great as Everyone here is professional and treat me like a member of Thompson family. Jeff and Jim rock on dudes👏👏👏. The lady at the check she was great as well but I dont know her name. Sorry. More

Excellent service I bought my Jeep from Thompson but we had a problem with the window and soft this summer so we took it to a closer dealer. They gave us false informat I bought my Jeep from Thompson but we had a problem with the window and soft this summer so we took it to a closer dealer. They gave us false information based on our warranty. I didn’t anything and decided to go back to Thompson. I am so happy that I did. The service was excellent and they told me everything was covered under warranty. More