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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

July 26, 2019

A good experience Kathy McKinney was a real gem to work with. Friendly, made me feel at ease. Explain all about the vehicle that was purchased .I would have to rate More

by marilynsue55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
July 25, 2019

Service the gentlemen that help explain how long the wait time would be. It was also explain to me what they did in detail and that was great. job well done. More

by ehampton0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember the gentlemens name, but there were two, Jim Umpleby, Raynor Dodd
July 25, 2019

Happy My experience was great! I got the car I wanted. It didn't take all day. The sales people and finance people were very professional and friendly. I More

by kevinlovesme2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden
July 24, 2019

Less stressful Kathy was awesome to work with. Very nice and friendly. Buying a car is very stressful for me and she helped me feel a little less stressful. More

by smpeter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Jim Umpleby, Greg Chilton
July 24, 2019

Just excellent Service Department has great service and Jeff was friendly, kind,respectful and awesome. I would use this service again as well as recommend friends. More

by carolynnelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
July 24, 2019

Disappointing This service department is very frustrating to work with. It took 3 separate visits to get a tire replaced. They struggle with communicating how they More

by eric_b14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Tenebaum
Jul 24, 2019 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Good afternoon Eric, This is Joe Sweitzer the service director for Thompson. I am sorry to hear your service visit with Jeff did not go well. Could you please contact me at your earliest convenience. I would like to find out more information about what happen. You can reach me at 410-288-3100

July 24, 2019

Happy as usual As always the guys in service took care of me and I couldn't be happier. Jim always makes sure everything is taken care of. More

by Dduke67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby, Joe Sweitzer, Jeff Tenebaum, Devon Duncan
July 22, 2019

Service experience Jeff was very professional and knowledgeable. Very helpful he explained my options and worked to get our suv finished the same day even though we were More

by GLHOFFMAN12
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum
July 22, 2019

My Chysler 300 purchase Smooth and honest sales persons. The best automobile purchase experience by far thanks to Edward Ashford and Art Bush. Will definitely buy from them a More

by Mopar436
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Bush, Edward Ashford
July 22, 2019

Fast professional courteous and nice Because the first time I came there with my they checked the computer for any defaults in my truck they was very fast and courteous More

by Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Tenebaum, Devon Duncan
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