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Thompson Chrysler Dodge Jeep Ram of Baltimore

Baltimore, MD

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2,099 Reviews

124 North Point Boulevard

Baltimore, MD

21224

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2,099 Reviews of Thompson Chrysler Dodge Jeep Ram of Baltimore

July 02, 2019

2nd Vehicle from Kathy This was our 3rd purchase from Thompson. It is the best dealership in Baltimore. The first was from a different sales rep, but our last 2 vehicles hav More

by bcwoodworksbmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
July 01, 2019

Perfect Kathy was very helpful while picking out a new car, and very sweet and made sure she went over everything there was about my new jeep. More

by tinamakell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney
June 26, 2019

Best Jeep Dealership in Baltimore Everyone was polite, professional & knowledgeable concerning my needs. The work was completed quickly and a ride was provided for me return home. I ha More

by vbford_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Parts, Raynor Dodd
June 26, 2019

Oil change My husband brought our Jeep in for a simple oil change that took 2 1/2 hours for them to complete, not only that, they decided to hook up and test my More

by ABIGAIL.MAUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Umpleby, Joe Sweitzer, Jeff Tenebaum, Devon Duncan, Raynor Dodd
Jun 26, 2019 -

Thompson Chrysler Dodge Jeep Ram of Baltimore responded

Good afternoon, First - I hope you have an enjoyable vacation! I reviewed the repair order from Friday and it was noted on the repair order that our team was going to look at the tail light issue. The intent was to, minimize future wait time for the issue. We were attempting to determine the cause so parts could be ordered and be waiting at your next appointment. We apologize for making you late to start your vacation. Mike worked here, he knows what we do. I don't think there was anything intentional done here to create an issue but it appears that is what the impression is, so for that again, I apologize. Respectfully, Joe Lyons Director of Operations

June 25, 2019

Never had a problem... My van favorite doctor😂 Always helpful and willing to go the extra mile... Very patient and understanding... Explain every step of the way... Treat you like family... Cousin More

by chippa73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Duncan
June 25, 2019

Amazing and Fast Service!!!!! The salesman Charles that helped me was very nice and got us in and out of there in under 1 hour including the test drive! He was so helpful and even More

by krissigray1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chilton, Charles Cadden
June 24, 2019

Another Great Experience I’ve had my car serviced here before and this was a recall service. Everything went well, great service writers and technicians. I’d recommend this de More

by Martin W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
June 24, 2019

Good service Fast moving. Didn't try to sell me on anything I didn't need. Called as soon as vehicle was finished. Answered all my questions. More

by nmwood2784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Ashford, Raynor Dodd
June 24, 2019

Great deal on 2018 dodge stell Ned retrackabul sed Stil need retrakabule side step bars.oem made buy dodge . not the after market step bars I got.will bring back Monday the june 24 th to change that. More

by usvetmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Mckinney, Greg Chilton, Mario Locco, Ben Casey
June 22, 2019

Great Deal! I am very please with the vehicle and it’s performance and I got a great deal! I would rccomend this dealership to a prespective buyer. More

by patchmanump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Umpleby
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