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Thompson Sales Company
Springfield, MO
399 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 399 reviews
May 27, 2026
Mike was helpful, prompt, communicated clearly and made the car buying process seamless. There was zero pressure! He made sure we got everything we wanted and needed! the car buying process seamless. There was zero pressure! He made sure we got everything we wanted and needed! More
by Kristen
Employees Worked With
May 23, 2026
The sales representative was outstanding. The dealership has a very good selection of cars available. The dealership has a very good selection of cars available. More
by brendarosser
May 22, 2026
Made the trip from St Louis to Springfield twice within a 5 day period. Was well worth the time and travel. Purchased a slightly used newer trade in and could not be happier. Worked with Tito on the sales si 5 day period. Was well worth the time and travel. Purchased a slightly used newer trade in and could not be happier. Worked with Tito on the sales side and Carol on the closing side. Both very professional and would definitely be looking to this dealership again when seeking out a used or new vehicle. Thank you both. More
by wrb
April 21, 2026
Bought a new truck from Thompson today. Very good experience. No pressure what so ever. Bought a couple accessories to add to my truck. They called me later to tell me the quoted price was Very good experience. No pressure what so ever. Bought a couple accessories to add to my truck. They called me later to tell me the quoted price was wrong and that I owed less than what was quoted. They have a customer for the long term. Also, I took time to learn the family history. I like doing business with strong family values and tradition. Don't change a thing. You guys were great!! More
by moon_ds
Employees Worked With
April 18, 2026
Brent was the best! Super easy to work with! Everyone was fair and honest. Did not feel pressured at all. Will definitely do business at Thompson again! Love my new car! Super easy to work with! Everyone was fair and honest. Did not feel pressured at all. Will definitely do business at Thompson again! Love my new car! More
by avalenzuela
Employees Worked With
April 12, 2026
Traveled 4 hours to purchase our dream car and Bobby Duncan was probably the best salesperson I’ve ever dealt with! The purchase was so smooth. I just wish they were closer to our home! Duncan was probably the best salesperson I’ve ever dealt with! The purchase was so smooth. I just wish they were closer to our home! More
by larsongl59
Employees Worked With
April 07, 2026
Greg and Charlie were the best! Greg listened so carefully to my descriptions and we even came up with new phrases to help communicate. Both connected on a professional and person Greg listened so carefully to my descriptions and we even came up with new phrases to help communicate. Both connected on a professional and personal level to make for a great experience. More
by Lisa
March 22, 2026
My wife and I traveled 1100 miles to buy our 2026 Yukon Denali from Thompson , Vince and everyone at the dealership was a pleasure to deal with . We will be buying our future vehicles from Vince , it was w Denali from Thompson , Vince and everyone at the dealership was a pleasure to deal with . We will be buying our future vehicles from Vince , it was worth the drive . Thanks Vince and everyone at Thompson ! More
by 34yellowfin
Employees Worked With
March 09, 2026
We recently purchased a new GMC 2500HD from Thompson Buick GMC. This was an out of state purchase for us, we live in Mississippi 500 miles away and Jace made the entire experience outstanding. He was in Buick GMC. This was an out of state purchase for us, we live in Mississippi 500 miles away and Jace made the entire experience outstanding. He was incredibly professional, kind, and easy to work with from start to finish. Jace took the time to answer all of the questions we had before we made the trip there, (out of state sales taxes, financing, etc) When we arrived, they had everything ready for us and we had everything we needed. Chris in Financing was outstanding as well. He made everything smooth and easy. He took the time to explain all the facts and figures in a way to make it very easy to understand. I can honestly say this was the best buying experience we’ve ever had. Everyone we interacted with was very helpful and accommodating. More
by roykmoore3
Employees Worked With
Jace Brinkley, Chris Decaro
February 05, 2026
Not a great experience from a dealership that is supposed to have a high reputation. We inquired about a vehicle that we had saved on Cars.com. It was listed in December. The first day we inquired we asked q to have a high reputation. We inquired about a vehicle that we had saved on Cars.com. It was listed in December. The first day we inquired we asked questions about the vehicle and had a plan to come see it approximately a week later. Communications were sporadic and some of our questions never got answered. We were possibly going to trade in our vehicle that we had previous offers on. I explained that we would need to get the same or close to same offers for ours as the other dealers recently had offered. The dealer told us they would be there or real close. When we arrived on Monday February 2nd to view the vehicle. The dealer pulled it up and immediately we could see recent damage to it. Inside was unclean in places and very minor issue but the Bobby pin that was shown on the internet pictures back in December was still in the car in February. It became clear that one of the Thompson employees damaged the car while moving it to and fro. Accidents happen but the fact it was not communicated to us before we arrived was disappointing. Then they didnt even want to lower the price at all from the damage. Yes it was theblowest priced car of this make and model within 100 miles but also the longest listed in 200 miles.The kicker, though was that they said they would give us $2k less than our other offers. We haggled back and forth and they came up some on the trade offer saying they would also fix there car but we did not make a deal. We had a hard time speaking to a manager at first during the process. We only got to speak to a manager after we asked to speak with the owner. I doubt we do business here in the future. They seem to have an issue with honesty and communication. On a positive note, the reception lady was friendly. More
by Makenna0105
Employees Worked With
Keeping, Jeremy
