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Thompson Sales Company
Springfield, MO
372 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 372 reviews
August 06, 2018
The most EXCELLENT car buying experience we have ever had! We have always hated the 'car shopping' experience. That is until we stopped at Thompson. We were not attacked the minute we stepped out of our car. We have always hated the 'car shopping' experience. That is until we stopped at Thompson. We were not attacked the minute we stepped out of our car. We weren't pressured in any way. This was THE most pleasant car shopping experience we have ever had. John Bryant was exceptional! He was personable, polite, and NOT pushy. At first when we couldn't make the deal, he informed us that he would keep in touch with any changes. He was not a bother at all. When he called, it was to tell us of a change. We went in and he still was not pushy at all. Mike Wood was also very, very helpful and personable in getting the paperwork through. We were educated on the vehicle we purchased and told to call if we had any questions whatsoever. We will go to Thompson for any future purchases. Thank you John, Mike, and Thompsons!!! More
by JDR
Employees Worked With
John Bryant and Mike Wood
June 23, 2018
Excellent experience I had an excellent experience. I started with Jace Brinkley, Internet Sales Manager on the internet looking for a regular cab pickup Jace respond qu I had an excellent experience. I started with Jace Brinkley, Internet Sales Manager on the internet looking for a regular cab pickup Jace respond quickly and follow up just the right amount. The experience in person was pleasant and efficient always being kept informed. I would recommend Thompson Sales Company to anyone wanting to look and/or purchase a vehicle in an excellent atmosphere More
by 817rlb2069
Employees Worked With
Jace Brinkley, Mr. Thompson, Adam Ragsn, and I forgot sorry
June 23, 2018
Very good experience with Jace at Thompson Sales I was impressed with how I was treated by Jace Brinkley at Thompson Sales. He was very knowledgeable and polite. The finishing touch was when Mr. Thom I was impressed with how I was treated by Jace Brinkley at Thompson Sales. He was very knowledgeable and polite. The finishing touch was when Mr. Thompson personally thank me for our purchase. More
by jack###123
Employees Worked With
Jace Brinkley
April 28, 2018
Great Dealership! They are a great dealership! I have bought 2 vehicles from them! They have the best prices and peolple in the area! I would recommend them to anyone! They are a great dealership! I have bought 2 vehicles from them! They have the best prices and peolple in the area! I would recommend them to anyone! More
by Gerry
Employees Worked With
Vince Hamilton
April 23, 2018
2018 GMC sierra Denali Had a very fast and smooth experience buying a new vehicle Thompson Cadilac. Vince worked with my schedule and got me in a new truck . Had a very fast and smooth experience buying a new vehicle Thompson Cadilac. Vince worked with my schedule and got me in a new truck . More
by RS-SS Bigblock
Employees Worked With
Vince
April 14, 2018
Great experience My father and I had assistance from Jamie and the process of getting the 2018 GMC Sierra was great! We really appreciate it and I love my new truck. My father and I had assistance from Jamie and the process of getting the 2018 GMC Sierra was great! We really appreciate it and I love my new truck. -(Scott Jones and Leah Jones) More
by leahjones14
Employees Worked With
Layne Lynch and Jamie (sales)
August 27, 2017
Alex Thompson I sure hope the next time you tell someone a vehicle is very clean and they drive 8 hrs round trip you put a different pair of glasses on. Your in I sure hope the next time you tell someone a vehicle is very clean and they drive 8 hrs round trip you put a different pair of glasses on. Your inexperienced in the car business and vehicle condition evaluation caused us a horrible waste of time. And for you as a son of the owner to not even offer a token of apology is even more aggravating. You have zero business ethics and less personality. The vehicle had 20 scratches and dings on the sides an front end. The wheel had a gash where it had been curbed and the tire had a 5" gash in the sidewall. The interior back seat had scratches in the seat and a tear. The vehicle was a 2016 Range Rover with 17000 miles with a asking price of $64900. Most dissatisfied customer. Marty Woodrome More
by Martin
Employees Worked With
Alex Thompson
August 03, 2017
2017 GMC Sierra 2500 HD Finds a Home! My wife and I had been looking to purchase a new pickup that we could pull a camper or a 5th wheel trailer with. We spotted a 2017 GMC Sierra 2500 HD My wife and I had been looking to purchase a new pickup that we could pull a camper or a 5th wheel trailer with. We spotted a 2017 GMC Sierra 2500 HD 4WD at Thompson Sales in Springfield, MO. Our salesman, David Howard showed us different vehicles that met our criterion, ultimately we purchased the one that caught our eye. David was very helpful through whole process, and we drove our new truck home that evening. This truck had wi-fi which was new to us as well as Apple Car Play, as well as sitting with me as we did the OnStar welcome call. David answered all our questions and made us feel that we were valued customers. Thompson Sales is our dealer and David Howard is our sales representative! Highly recommended! Completely Satisfied! More
by 2010CTSAWD
Employees Worked With
David Howard
July 09, 2017
HORRIBLE, AWFUL THE ABSOLUTE WORST IMAGINABLE EXPERIENCE!!!! ABSOLUTELY RUDE THE MOST AWFUL AND EMBARRASSING EXPERIENCE I COULD POSSIBLY IMAGINE. DUE TO THOMPSONS MISTAKE AND THE FACT THAT THEY ARE NOT HONORING ABSOLUTELY RUDE THE MOST AWFUL AND EMBARRASSING EXPERIENCE I COULD POSSIBLY IMAGINE. DUE TO THOMPSONS MISTAKE AND THE FACT THAT THEY ARE NOT HONORING THERE ROAD HAZARD WARRANTY I NOW MUST PAY MORE THAN 1300 DOLLARS TO JUST GET MY CAR BACK WITH TIRES......RUN PEOPLE RUN FAST AND FAR AWAY TO ANY OTHER AUTO REPAIR PLACE.....BUTCH PERRY IS THE MOST RUDE AND UNTRUSTWORTHY SERVICE MANAGER YOU COULD IMAGINE More
by ninjawes
Employees Worked With
Butch Perry
May 25, 2017
Thompson/GM would not fix excessive oil consumption problem. Received a letter from GM saying that the engine in my GMC Terrain may exhibit excessive oil consumption due to piston ring wear. Took it to Thompson Received a letter from GM saying that the engine in my GMC Terrain may exhibit excessive oil consumption due to piston ring wear. Took it to Thompson and the service person said the oil was not even showing on the dipstick. It had used 1 1/2 quarts in less than 5,000 miles. They said if it didn't use a quart in less than 2,000 miles... they would not fix it. The cars I owned when I was a teenager didn't even use that much oil. Who wants a car that can't even make it to the next scheduled oil change before having to add oil. They wouldn't fix a problem that they admitted was theirs. More
by Rick
Employees Worked With
Ken Ramey
