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Thompson Sales Company

Springfield, MO

4.9
336 Reviews

1555 East Independence Street

Springfield, MO

65804

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Showing 336 reviews

July 16, 2021

Vince was very helpful and friendly as was the whole staff. We drove from Memphis and it was well worth the drive! The online experience, as well as the in-person experience exceeded my expectation. Def More

by dggibby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Hamilton, Adam Ragan
Jul 18, 2021 -

Thompson Sales Company responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 13, 2021

Everyone at this dealership is professional, honest, and very helpful. I asked lots of questions and got answers every time. Tbey are very efficient and got me in and out quicker than I’ve ever been. Great More

by mosbyt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jul 15, 2021 -

Thompson Sales Company responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 12, 2021

Vince Hamilton was very friendly and took all the worries away from me and made the buying process a very easy transaction. Thomas in financial department very helpful also. I love my new 2021 GMC Terrain. T More

by mhaynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Hamilton and Thomas Gray
Jul 15, 2021 -

Thompson Sales Company responded

Hi, thank you for your kind review; we are happy to pass along your comments to Vince here at Thompson Buick GMC of Springfield! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 07, 2021

worst service EVER! I scheduled a week in advance and took a day of vacation knowing I would not have my NEW truck. Dropped it off at 8am for and 8:30 am appointment. Same issue brought in for last tim More

by MnM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken and Butch
Jun 09, 2021 -

Thompson Sales Company responded

We are so sorry to hear that there is a problem with your vehicle. Our Service Manager is aware of the situation and can continue to stay in contact with you. In the meantime, please feel free to call the Service Manager for assistance by calling (417)866-6611.

June 07, 2021

Bought a new Acadia! Love my new car! Bobby did an amazing job and stayed connected with me the entire time while I waited for the car to arrive! The entire team was amazing at Thompson! Go buy a new More

by A77walker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jun 08, 2021 -

Thompson Sales Company responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Thompson Buick GMC Of Springfield! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2021

I got a new GMC Acadia from them, they gave me a fair price for the car, and give me more than I was expecting for my trade-in. I highly recommend them. More

by abcpierce3202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jun 04, 2021 -

Thompson Sales Company responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 01, 2021

Bobby made my experience quick and easy. Extremely knowledgeable and professional. He walked us through our new vehicle every step of the way. I’ll recommend him to anyone I know. More

by Andrew Harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Duncan
Jun 02, 2021 -

Thompson Sales Company responded

Hi there, thank you so much for your positive comments about Bobby. Thanks again for the recommendation, and have an amazing day!

May 11, 2021

We ordered our 2021 Escalade ESV the end of last year in hopes it would be done by June 2020. Under promised and over delivered! It showed up the beginning of May. It's gorgeous! We are in love. Jace B More

by GrayGhost2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jace Brinkley, Troy Thompson, David Russell
May 12, 2021 -

Thompson Sales Company responded

Hi, we are so happy to read such a great review about Thompson Buick GMC Of Springfield! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2021

I started having Thompson service  my car about 3 years   ago after  a horrible  buying  and service experience  from Pinager and I've never  looked back! They have provided phenomenal service each time! I More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Harrison
May 09, 2021 -

Thompson Sales Company responded

Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

April 21, 2021

I was very pleased the first time I purchased a car from Thompson, that is why I went back to purchase my next vehicle. Vince the salesman was very helpful, and I enjoyed working with Anthony. I recomme More

by Mdark69146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Hamilton
Apr 22, 2021 -

Thompson Sales Company responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

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