Thompson Toyota

Don’t understand the question The overall experience ended well thanks to Toyota Corporate relative to the Loyalty Incentive, Domenick and Steve. The other Sales Manager Paul did n The overall experience ended well thanks to Toyota Corporate relative to the Loyalty Incentive, Domenick and Steve. The other Sales Manager Paul did not,not did he care, to understand that I Qualified for the Loyalty Incentive. 3 Toyota’s in 10 years is Loyalty yet he let me walk out over $6.00 per month: $216.00 total. I had to call Toyota Customer Service to determine that I did in fact qualify. Once that got resolved Domenick and Steve worked it out. I should NOT have had to make that call. Given all that happened Paul never even called to apologize, or to explain his lack of understanding of the Loyalty Incentive. More

Fair Service My car was inspected satisfactorily but I was disappointed with the car wash and interior vacuum. There were water spots on the windows and no sign of My car was inspected satisfactorily but I was disappointed with the car wash and interior vacuum. There were water spots on the windows and no sign of vacuuming or wiping down interior surfaces. It looked as if the detail staff did not care. More

Awesome, as always I have been coming to this dealership for nearly 12 years now, and the service is absolutely impeccable: very professional, with good explanations of I have been coming to this dealership for nearly 12 years now, and the service is absolutely impeccable: very professional, with good explanations of what must be done, what should be done, and other suggestions, always factoring in timing and pricing considerations. Very friendly and accommodating, nice waiting facility. I own two Sequoias with each over 250,000 miles, and I attribute their longevity in great part to the top-notch service provided by the superb team at Thompson Toyota. I would not go anywhere else - they earned my business. More

Customer service beyond the call of duty. The best customer service! Jaison and Heather who work there went beyond the call of duty. Friendly, considerate and very helpful. 10 stars and h The best customer service! Jaison and Heather who work there went beyond the call of duty. Friendly, considerate and very helpful. 10 stars and highly recommended! More

5000 mile check Easy and professional from beginning to end. Friendly and answered all of my questions. Wait time was for service was minimal, plenty of staff to hand Easy and professional from beginning to end. Friendly and answered all of my questions. Wait time was for service was minimal, plenty of staff to handle morning rush. More

Service The wait in ng area was very large and clean. There were fresh baked cookies(still warm) and coffer/tea. It was a very soothing area and I was pleas The wait in ng area was very large and clean. There were fresh baked cookies(still warm) and coffer/tea. It was a very soothing area and I was pleased. More

Service Great business. MR Thompson knows how to run a dealership. Obvious he cares about customers, their satisfaction and training of employees to serve c Great business. MR Thompson knows how to run a dealership. Obvious he cares about customers, their satisfaction and training of employees to serve customers. Constantly recommend this dealership to others More

Outstanding collision department experience! Rick and his collision department team did an incredible job with my car. His attention to detail, follow up, and quality of work was outstanding Rick and his collision department team did an incredible job with my car. His attention to detail, follow up, and quality of work was outstanding More

Quick and Easy I brought my new Highlander in for my 1000 mile service. I arrived a half hour early. The service team had me out in less than an hour (and that inc I brought my new Highlander in for my 1000 mile service. I arrived a half hour early. The service team had me out in less than an hour (and that includes my early arrival time). Everyone was prompt, curtious and kind. And my car was washed and vacuumed! My previous dealership did not do that! Thanks Thompson Toyota of Doylestown!! Tara Pasquali More

I am a 20 year customer Your team is among the very best. In service and sales. I have just had my twelve year old rav4 serviced .you have serviced all three 3 of my vehicles Your team is among the very best. In service and sales. I have just had my twelve year old rav4 serviced .you have serviced all three 3 of my vehicles now 4 are new High lander2019.just sold my 19 year old Tundra.has only been service by by your service department special thanks to Jason,Ben,and Criag and all of the other service personal. Customer Kenneth David More