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Thompson Toyota

Doylestown, PA

4.3
620 Reviews
Come visit Thompson Toyota in Doylestown, PA, to get first-class customer service, exclusive benefits and shop our stellar Toyota vehicles. Experience the Thompson Difference today and see why customers have raved about our business since 1969!
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122 W Swamp Rd

Doylestown, PA

18901

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Showing 620 reviews

January 06, 2019

Great Service and Sales Departments at Thompson Toyota The work was completed within one hour, which exceeded my expectations. The waiting area was spacious and clean, with a big screen TV. , coffee, and e More

by SHPOLLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Jan 07, 2019 -

Thompson Toyota responded

Thank you for your continued business! We hope you are enjoying your car still and look forward to seeing you again soon.

January 06, 2019

Talk to Ben in Service Those cookies :) Had a remote starter put in, I learned a lot from the service department. I would recommend the service department. Ben was very info More

by RAYRRLU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Cooper team, sits next to Dallas
Jan 07, 2019 -

Thompson Toyota responded

Thank you for this lovely review! Come back any time and enjoy some cookies!

January 06, 2019

15M mile regular maintenance Scheduled online; registration was fast. Service writer added my remarks to the service order quickly and completely. Invoice included comments expl More

by Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 07, 2019 -

Thompson Toyota responded

Thank you for this 5-star review! We appreciate you sharing your experience with us.

January 06, 2019

Great Service ... as always As always, the service at thompspan was outstanding. I greated quickly, checked my car in and was on my way. I left my car for the day and it was do More

by ANNELILLILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell, Domenick Criscolo
Jan 07, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with us! We look forward to seeing you again soon.

January 05, 2019

Not happy with lack of communication 1. I was charged for 2 days lonaner insurance when my car should of be done in one day for an 2017 car inspection. 2. I was charged for tire rotation More

by BRENDA.PORTER2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jan 21, 2019 -

Thompson Toyota responded

Brenda - We take these reviews very seriously and would like the opportunity to discuss this further. Please contact Assistant Service Manager, Jaison Preite, at 215-345-9460 ext 212 at your earliest convenience.

January 05, 2019

Efficient service Went in for a 10,000 mile service, state inspection, and emissions. Service was completed quickly, and I was in and out faster than I expected. More

by EFONTEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Stein
Jan 21, 2019 -

Thompson Toyota responded

Thank you for your kind words! We appreciate you trusting us with the service of your vehicle.

January 05, 2019

Amazing experience The service I received was wonderful. Friendly associates and unbelievable work done on my car makes me even more confident in both the purchase and u More

by MADALYNHUNT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas, and Ben in service
Jan 07, 2019 -

Thompson Toyota responded

Thank you for allowing us to help with your vehicles. We look forward to seeing you again soon.

January 05, 2019

Routine Service The service department did my state inspection in a timely fashion I initially had a 10 am appointment & called to change it to a later time Servi More

by srmullen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I really don’t remember
Jan 07, 2019 -

Thompson Toyota responded

We are glad we were able to accommodate you! Thank you for this 5-star review.

January 05, 2019

impressive customer service Staff is immediately responsive to ensure needs of the customer are being met. Attention to detail and follow up when service is completed was great. More

by PTSALERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 07, 2019 -

Thompson Toyota responded

Thank you for this lovely review! We look forward to seeing you again soon.

January 05, 2019

Great experiences I have been a repeat customer of Thompson Toyota for years and this was another great experience and I will continue to be a repeat customer More

by MArk8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmytro Malychok
Jan 07, 2019 -

Thompson Toyota responded

Thank you for your continued business!

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