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Thompson Toyota

Doylestown, PA

4.3
620 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 620 reviews

January 02, 2019

Brakes/headlight checkup Craig was very helpful. He even advised me which headlight bulbs to buy inorder to improve visibility, and kept me informed on the progress of my serv More

by SCHOKHANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig
Jan 03, 2019 -

Thompson Toyota responded

Thank you for the feedback! We appreciate you taking the time to share your experience with us.

January 01, 2019

Excellent service Appreciate how quickly the repairs were completed. Thompson worked how to keep the repair costs low and the car looks great! I would recommend Thomp More

by My#3sons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles, Rachel Salera
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review and the recommendation! We hope to see you again soon.

January 01, 2019

I love dealing with the people at Thompson Toyota including. I love dealing with the people at Thompson Toyota; they are very efficient and courteous, including the shuttle person. That is also a wonderful serv More

by Heather12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben something and I don’t know the names of the other two people.
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this 5-star review and your kind words. We look forward to seeing you again!

January 01, 2019

6 month check up/service Everything was taken care off completely to my satisfaction. Had a couple concerns about my car and they were addressed by service manager (? Ben). Ag More

by JTOFTEN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Ciesielski
Jan 03, 2019 -

Thompson Toyota responded

Thank you for this review! We will share this review with Ben and our managers.

January 01, 2019

Tire Rotation While rotating the tires, the Thompson Service Department found that technicians from another dealership had put one of the tires on backwards. They More

by GMUNSON02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could assist you with your tires! We hope to see you again.

January 01, 2019

No complaints! I worked with Dave F. and he & his team were great, friendly and kept me up-to-date as to how quickly my work would be done. They fixed the dent in a More

by ashleyA2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Frey, Rick (I forget last name), and the ladies at the front desk.
Jan 03, 2019 -

Thompson Toyota responded

Thank you for your recommendation! We will share this with our collision team.

January 01, 2019

Excellent Service Jim (Gold Team Service Writer?) was excellent. Explained problem with my vehicle very welll and removed charges for inoperable door lock services that More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim ???
Jan 03, 2019 -

Thompson Toyota responded

Thank you for sharing your experience with Jim with us. We appreciate your feedback.

December 30, 2018

Emergency service An emergency light came on in my car. I called and they had me come in immediately. I received immediate service and left with confidence that my car More

by BJGQ2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 03, 2019 -

Thompson Toyota responded

We are glad we could assist you with this situation. Thank you for the 5-star review.

December 30, 2018

Very good service We just leased our second vehicle with Thompson. We were pleased with the staff and the time taken by the employees to ensure we leased the right car More

by ANDI0509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Backenstoss
Jan 03, 2019 -

Thompson Toyota responded

We hope you are enjoying your new lease! Thank you for the review.

December 30, 2018

100K service Professional and friendly dealership. Ben explained all the work that would be done and called me with an update. Valet guys are very nice. It is a n More

by TTH3825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Jan 03, 2019 -

Thompson Toyota responded

Thank you for the feedback! We look forward to seeing you again.

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