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Thompson Toyota

Doylestown, PA

4.2
620 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 620 reviews

December 22, 2018

Love Thompson, particularly Dallas Always like getting service, particularly with Dallas providing guidance on tips for keeping my Camry healthy as it’s never let me down ! John Patter More

by DNH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas - Lead service team
Dec 27, 2018 -

Thompson Toyota responded

John - Thank you for your kind words! We will share them with Dallas.

December 22, 2018

5000 mile check up Always fantastic service! Quick and efficient process with comfortable surroundings to wait in. Check in and check out is quick and easy. A pleasure t More

by lbienkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Several people
Dec 27, 2018 -

Thompson Toyota responded

Thank you for the 5-star review! We appreciate your sharing your experience with us.

December 21, 2018

Professional, quality service I have been going to Thompson for many years, and I really trust their service, Jim Shannon was polite and helpful, and listened to my concerns and ne More

by pj-16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shannon
Dec 21, 2018 -

Thompson Toyota responded

Thank you for trusting us with the service of your vehicle!

December 21, 2018

Consistent great service Getting my car serviced at Thompson Toyota is always a positive experience. Friendly attentive service and having my car washed and vacuumed is the b More

by Ehrh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McGuigan
Dec 27, 2018 -

Thompson Toyota responded

Thank you for your business! We appreciate you sharing your experience with us.

December 21, 2018

in and out in less than an hour. It was a good experience, they were courteous, explained fully what was done and made sure I understood the next service was at the specified mileage. More

by FKERN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unsure
Dec 27, 2018 -

Thompson Toyota responded

Thank you for this 5-star review! We will share your review with our team.

December 21, 2018

My Experience I had a great experience at Thompson Toyota. Julius, Brad and Matt went out of their way for me. They’re the kind of people you want to work with when More

by kait_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Richman
Dec 27, 2018 -

Thompson Toyota responded

Thank you for the recommendation. We so appreciate your kind words!

December 21, 2018

Service Excellent Craig is my service manager he takes very good care of us we have five cars with you very satisfying ! Will recommend Thompson ! Very ha More

by MCCABEX3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Earles
Dec 27, 2018 -

Thompson Toyota responded

5 cars! WOW! Thank you for your continued business.

December 21, 2018

Overall a great experience! I have been using Thompson's Toyota service department since I purchased my Toyota Camry in 2009. The most recent time I was there was very typical of More

by Tom B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Dallas, Nicholas D’Argenio, Jeffrey Backenstoss
Dec 27, 2018 -

Thompson Toyota responded

Thank you for sharing your feedback. We were also disappointed the part took a while to come in but were happy to be able to provide you with a loaner car. We look forward to seeing you again soon.

December 20, 2018

Service Repair All personal involved in this service review were efficient, professional, and caring in their duties. Duties were preformed in a efficient and timely More

by Klasicfamily
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cox and others involved from when I arrived to when I received my vehicle to leave., Ron Copelin
Dec 20, 2018 -

Thompson Toyota responded

Thank you for this 5-star review. We will share your kind words with our team.

December 20, 2018

Wonderful The problem was diagnosed and communicated quickly. An extra key was requested and after approving the price, the part was ordered and ready. I was a More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Jim
Dec 20, 2018 -

Thompson Toyota responded

Thank you for sharing your experience with us!

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