Thompson Toyota

Service on Camry Always friendly and helpful. I had a problem with oil leak and they found and fixed the reason for the leak and the car was also inspected on the same Always friendly and helpful. I had a problem with oil leak and they found and fixed the reason for the leak and the car was also inspected on the same visit. More

Prompt I was greeted immediately. Information on service were readily available. Did not have to wait to get into loaner. Notified by email and phone vehic I was greeted immediately. Information on service were readily available. Did not have to wait to get into loaner. Notified by email and phone vehicle was ready at price discussed and my vehicle was waiting for me, clean and vaccumed, by the time I settled bill. More

First time Service Dept. Customer My Prius had a dead battery on Saturday night. Triple A came and could not jump my car. I had my car towed to Thompson Toyota early Sunday and made a My Prius had a dead battery on Saturday night. Triple A came and could not jump my car. I had my car towed to Thompson Toyota early Sunday and made a appointment online to have my car checked out on Monday. On Monday the very polite and capable Service Team got my car evaluated, got me an estimate. Proceeded to fix my car on Monday! I picked it up Monday after work. I missed no work time and my wife had her car back quickly and it was done right! Wow, this was a very impressive Service Team Thank you very much More

Thoughtful Service Rep The Service Rep really helped to keep the costs low on a VERY costly repair on my 11 year old Rave. Thank you so much! The Service Rep really helped to keep the costs low on a VERY costly repair on my 11 year old Rave. Thank you so much! More

Went to dealership cause lease was up, got a new RAV4. Wish Everyone was friendly and knowledgeable. It was real busy but they tried to get us done as soon as they could. Thank you very much. Everyone was friendly and knowledgeable. It was real busy but they tried to get us done as soon as they could. Thank you very much. More

Always give comprehensive review You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and optio You always leave a service update knowing your car was thoroughly reviewed. It's a peace of mind feeling. Service needs are always explained and options if available.. More

Beware the upsell Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, i Took our Camry in for a 45,000 mile service. Thompson called and stated our battery was reafing low and provides the amerature output numbers. Okay, it’s been 4 years so we purchased a new battery. We were then told we were overdue for a “Fuel Injection Service” for $129. Nowhere in either the service manual or Toyota (USA) web site is there a recommendation for such a service. Nice enough staff and facility, but enough with the unnecessary service upselling. More

In and out in a heartbeat. This is the third time I have been to Thompson for service and they are 100 percent professional every time I have been there. I won't go anywhere els This is the third time I have been to Thompson for service and they are 100 percent professional every time I have been there. I won't go anywhere else. More

Great Expetience The service people are all so very nice and go out of their way to make sure you are satisfied. The chocolate cookies, cookie, water and juice are a The service people are all so very nice and go out of their way to make sure you are satisfied. The chocolate cookies, cookie, water and juice are a big help during your wait too. I am so glad I changed from Team to Thompson and will lease my next car from them. More

Inspection and oil change Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recomm Very good service and friendly employees. State inspection and preventive maintenance performed. All repairs were reviewed with us first. Would recommend to others needing service for a Toyota. More