Thompson Toyota

Service Very dissapointed never have waiting appts. Recieved rental car half way home called me back vehicle was done... waste of time riding back home! They Very dissapointed never have waiting appts. Recieved rental car half way home called me back vehicle was done... waste of time riding back home! They should of gave me a waiting appt instead, wasted more than 2 hrs rining back and forth 4 times More

30,000 mile check up I was told the service would be approx 1 1/2 hours including the car wash. I was paid and out in 45 minutes. I wait for the car and used the WiFi whi I was told the service would be approx 1 1/2 hours including the car wash. I was paid and out in 45 minutes. I wait for the car and used the WiFi while there to work. Coffee, water, fresh baked cookies. Nice atmosphere and friendly service More

Wonderful Customer Service! Heather and the staff couldn't be more helpful. I really appreciate all the guidance and support! Heather gets an A+ from me! She was awesome! Heather and the staff couldn't be more helpful. I really appreciate all the guidance and support! Heather gets an A+ from me! She was awesome! More

Worst Customer Service Ever Brought my car in for an oil change and was insisted on getting a tire rotation as well against my better judgement. Just because I was a female the m Brought my car in for an oil change and was insisted on getting a tire rotation as well against my better judgement. Just because I was a female the man at the desk thought I was a moron and didn’t know what I was talking about. Furthermore, I never got a call letting me know my car was finished which was 6 hours later. I picked up my car after they closed and come to find out my fuel gage is now broken, my radio and my lights stay on after shutting the car off and opening the door and my car was not washed or vacuumed like I was told it was going to be. I will never be returning More

Professional I can always depend on Thompson Toyota for fair treatment and accurate diagnosis then doing the work properly using quality Toyota parts. They stand I can always depend on Thompson Toyota for fair treatment and accurate diagnosis then doing the work properly using quality Toyota parts. They stand behind their work. More

Knowledgeable and efficient Positive experience, Heather kept me informed on the status of my vehicle and the work that needed to be done. Helped with my warranty as well! Positive experience, Heather kept me informed on the status of my vehicle and the work that needed to be done. Helped with my warranty as well! More

Routine Service Thompson patched my tire and gave me a nice rental car for the day. It worked out well. There was a small amount of confusion with explaining services Thompson patched my tire and gave me a nice rental car for the day. It worked out well. There was a small amount of confusion with explaining services performed at another Toyota dealership. More

Awesome service department Dallas and Ben in the service department makes you feel like family , great customer service presents. Also the making of the cookies is always a deli Dallas and Ben in the service department makes you feel like family , great customer service presents. Also the making of the cookies is always a delight. More

Great Customer service Thompson is always keeping a customer's best interest in mind. Every person who works there is very courteous and congenial. I always have a pleasan Thompson is always keeping a customer's best interest in mind. Every person who works there is very courteous and congenial. I always have a pleasant experience there. More

Great last minute service Was driving through town and needed immediate service and Allison fit me in ASAP. I only had to wait 1.5 hours and everyone was courteous and professi Was driving through town and needed immediate service and Allison fit me in ASAP. I only had to wait 1.5 hours and everyone was courteous and professional. Thanks! More