
Thompson Toyota
Doylestown, PA
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Wonderful Everything was and everyone was good. You had my car for two days. Gave me a rental car which was waiting for me . No problems. Everyone couldnt ha Everything was and everyone was good. You had my car for two days. Gave me a rental car which was waiting for me . No problems. Everyone couldnt have been nicer. It was all great glad to see my car again.. but.....it wasn't washed and vacuumed as you usually do to your cars when ever they are serviced . So I was disappointed in that. The attendants said she would take it back to get it done. I was late getting back to work and couldn't stay. More
Excellent Experience I have been taking my Toyota Avalon to Thompson Toyota since I moved to the area. Family had to get a new vehicle due to an accident and there was no I have been taking my Toyota Avalon to Thompson Toyota since I moved to the area. Family had to get a new vehicle due to an accident and there was no doubt where we were going to go. Thompson has *amazing* customer service in every aspect. In the sales department, I worked with Domenick Criscolo who knew the vehicles inside and out and was terrific to work with. He made the buying experience quick and easy for us!! Top class organization and a terrific salesman in Domenick. More
Well satisfied with staff and timely service Well satisfied with staff and timeliness of service. All staff were courteous and efficient. Ben Ciesielski was outstanding, very helpful and pleasan Well satisfied with staff and timeliness of service. All staff were courteous and efficient. Ben Ciesielski was outstanding, very helpful and pleasant. Thanks for making this an easy process. Regards, Peter and Christine Syre. More
Repair Work Jim MCGuigan was exceptionally in addressing the myriad of repair issues - Jim was able to locate an alternative less expensive part - Jim also addres Jim MCGuigan was exceptionally in addressing the myriad of repair issues - Jim was able to locate an alternative less expensive part - Jim also addressed additional recommended repairs to be addressed within next 6 mos More
User Friendly Thompson Toyota My service guide Jim Shannon is impressive. He is polite and friendly. He answered all my questions and helped me to pick out the right options for my My service guide Jim Shannon is impressive. He is polite and friendly. He answered all my questions and helped me to pick out the right options for my repai. I definitely recommend this dealership and Jim Shannon. More
Very pleasant We were taken care of promptly in each area as we drove up and entered the dealership! Our questions were answered as we checked in . And we were prep We were taken care of promptly in each area as we drove up and entered the dealership! Our questions were answered as we checked in . And we were prepared for our waiting. It’s always pleasant and clean and comfortable waiting. Coffee good and surprised with cookies! Wow!! Car was clean and serviced promptly in fact ahead of schedule!! I always feel confident bringing my car for service. More
Excellent Service! EXCELLENT SERVICE EXCEEDED OUR EXPECTATION! PAUL IS VERY KNOWLEDGEABLE AND VERY PLEASANT! SALES WENT SMOOTHLY AND FAST TRANSACTION! THE DEALERSHIP OVE EXCELLENT SERVICE EXCEEDED OUR EXPECTATION! PAUL IS VERY KNOWLEDGEABLE AND VERY PLEASANT! SALES WENT SMOOTHLY AND FAST TRANSACTION! THE DEALERSHIP OVER ALL HAS BEEN WONDERFUL WITH THEIR SERVICE! More
Great service. Thorough and excellent vehicle service. Jim Shannon was most helpful in explaining needed the necessary and optional maintenance for my vehicle. Hig Thorough and excellent vehicle service. Jim Shannon was most helpful in explaining needed the necessary and optional maintenance for my vehicle. Highly recommend this service department. More
Good service and reasonable price:) The time waiting car is excellent break for me in the place. People are very polite and nice. Waiting room is so compy:) I don’t feel to go anywhere f The time waiting car is excellent break for me in the place. People are very polite and nice. Waiting room is so compy:) I don’t feel to go anywhere for my car but there. More
Very poor I was told to show a coupon for an inspection,when I showed the coupon I was told they only take Toyota dealership coupons. The inspection was free bu I was told to show a coupon for an inspection,when I showed the coupon I was told they only take Toyota dealership coupons. The inspection was free but emissions inspection was $60.. The local garage did both inspections for $29.95. What a rip off. I will not be returning to this dealership.I did not get the names of the people I dealt with. More