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Thompson Toyota

Doylestown, PA

4.3
620 Reviews

122 W Swamp Rd

Doylestown, PA

18901

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Showing 620 reviews

November 27, 2018

Great service the Overall experience was very good. Each and every person involved in the service process was very helpful. They take good care of the customers More

by ANAND61116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim McGuigan
Nov 28, 2018 -

Thompson Toyota responded

Thank you for taking the time to leave us this review! We look forward to seeing you again.

November 27, 2018

10,000 mile checkup Usually very efficient. His visit was unacceptable.i was told the service would take 2 hours and it took 10 hours. How is this possible? More

by SSEIFERTH213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
B3 blue team
Dec 04, 2018 -

Thompson Toyota responded

The 10,000-mile service is a relatively quick visit. If you set up a drop off appointment we expect to have the vehicle the entire workday. We apologize if this was not communicated properly. Please let us know when you need your vehicle completed by when setting up an appointment so that we can better accommodate you.

November 26, 2018

Drivability This was the second time I brought my truck in because it bucks at times like it is too high a gear. I always mention that it happens with two people More

by JULSTANIEC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember the nanes
Dec 04, 2018 -

Thompson Toyota responded

Mr. Staniec was contacted immediately after service. He was invited to come in for a road test with a master technician. He did not respond to our invitation.

November 26, 2018

Best service ever! Efficient and honest service. Who know bringing your car for service could be so hassle free! Everyone is countable and customer focused. From the mom More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All are great!
Nov 28, 2018 -

Thompson Toyota responded

Thank you for this lovely review! We appreciate your business and hope to see you again soon.

November 25, 2018

New red Toyota Camry! Dominic was very professional ! Have good information about using all the different buttons in our new car! Even know they were quite busy because it More

by cunningham.jim47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Domenick Criscolo
Nov 28, 2018 -

Thompson Toyota responded

Thank you for taking the time to write us this review. We hope you are loving your new Camry!

November 25, 2018

Customer Service Review Service was handled promptly, professionally, courteously, helpful and friendly. The service cost for replacing the air and cabin filter and flushing More

by WHM52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Shannon - you should have this in your records
Nov 28, 2018 -

Thompson Toyota responded

Thank you for writing us this review.

November 25, 2018

Satisfied for now I have a certain expectation when I walk into Thompson Toyota, and that’s why I brought my vehicle from them. You facility is amazing and your after More

by SIBUVARGHESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 28, 2018 -

Thompson Toyota responded

Thank you for this review. We will work hard to continue to exceed your expectations.

November 24, 2018

Great All Around Service Everyone was exceptional at Thompson Toyota! Must be great place to work, because everyone is happy! My sales person Julian Mitchel made my experience More

by BBAILEY430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Dec 03, 2018 -

Thompson Toyota responded

We can confirm - it is a great place to work! We will share your kind words with our team.

November 24, 2018

Fast and efficient. When I checked in I told he service writer that I was in a hurry. Even though Thompson had a large number of cars in for service mine was done very qu More

by JRCOLLIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian Mitchell
Dec 03, 2018 -

Thompson Toyota responded

We try to accommodate everyone's scheduling needs! Thanks for sharing your feedback.

November 24, 2018

This dealership is the best. I have found that the service is unparalleled. They are competent and friendly. I love going there. No other dealership matches their service (exce More

by AGOLD122248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Smith
Dec 03, 2018 -

Thompson Toyota responded

Thank you for your continued business! We hope to see you again soon.

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