Thompson Toyota

Super Service as always I can always count on the Thompson Toyota team, as from the time I arrive being greeted by the valet team members, to checking in upon arrival up thro I can always count on the Thompson Toyota team, as from the time I arrive being greeted by the valet team members, to checking in upon arrival up through the review of service, every individual is extremely helpful, courteous and knowledgeable. Tier 1 service in every aspect. More

Stellar Service! Stellar Sales Team! Stellar Dealership! My wife and I have purchased and leased 14 vehicles from Thompson Toyota beginning with my very first car as a new driver, the 1988 Toyota Camry. Tho My wife and I have purchased and leased 14 vehicles from Thompson Toyota beginning with my very first car as a new driver, the 1988 Toyota Camry. Thompson Toyota is simply fantastic and they take really good care of their customers. I've gotten two Camrys and five Tacomas over the last 30 years. My wife has gotten a Tercel, Corolla, and four Siennas. I also purchased a Corolla for my brother years ago. I highly recommend Thompson Toyota to anyone looking for a reliable vehicle, great service, and great salespeople who don't pressure you to buy. They go out of their way to get you the vehicle that you want whether that means they have to order it from the factory or grab it from another dealership. They take care of you before and after the sale. The service department is great, as I said before. The waiting room is clean, spacious, and very comfortable. You can wait for your vehicle to be serviced in style. The service department also offers a shuttle service that you can use if you can't wait for your vehicle. Not only that, I believe they offer a free rent-a-car if you can't wait. To top things off, there is a Perkins across the street from the dealership and we would be treated to breakfast or lunch while we waited for the vehicle. I don't know if they still do that though since it's been a while. I have never had a problem with any of the vehicles that I have purchased from Thompson. There was never a time when I wished I had purchased someplace else. I look forward to going to Thompson Toyota for service or to purchase because I know it will be a great experience. My son likes to accompany me when I go because he loves cars, and he loves Thompson Toyota. If you need a car, truck, van, or SUV, and you live on planet earth, then go to Thompson Toyota. LOL! They are stellar! More

Awesome The service team at Thompson Toyota is always willing to go the extra mile, the people are all very nice and knowledgeable, and always willing to work The service team at Thompson Toyota is always willing to go the extra mile, the people are all very nice and knowledgeable, and always willing to work with you in any circumstance...or in one word, AWESOME! More

Thompson Great! Dominick Excellent! Our family loves Toyotas and after this weekend, we purchased our 6th Toyota. We used to deal with Peruzzi but gave Thompson a chance this time and w Our family loves Toyotas and after this weekend, we purchased our 6th Toyota. We used to deal with Peruzzi but gave Thompson a chance this time and we are more than pleased. We were lucky enough to meet Dominick Criscolo who knew the car inside and out. He gave a first rate showing of the car, was fast (but not too fast) with the paperwork and was awesome to deal with. The showroom and service department was clean and was a place you didn't mind spending a couple of hours buying a car. It was an overall great experience. I love my Highlander and I am happy to say that I love my new dealership and salesman. More

Always hit the mark Very helpful and understanding. I have been a long time customer and they always exceeded our expectations. Looking forward to keep using the dealersh Very helpful and understanding. I have been a long time customer and they always exceeded our expectations. Looking forward to keep using the dealership for services. More

Quick Service Service was quick and completed early and my vehicle was cleaned. Everyone I came in contact were pleasant and helpful. Even directed to waiting are Service was quick and completed early and my vehicle was cleaned. Everyone I came in contact were pleasant and helpful. Even directed to waiting area for coffee. More

Reliable and professional I can always count on Thompson to do a thorough and professional job with my ten-year-old Prius. The only comment I would add is that it is often I can always count on Thompson to do a thorough and professional job with my ten-year-old Prius. The only comment I would add is that it is often embarrassing to overhear service representatives discussing repair issues with customers in the waiting room. I would not like it if I were being told that there would be additional expensive repairs and that I had to decide right there with many other customers within earshot. Can there be some other, more discreet way of handling this? More

two days for tires? So I had a flat tire and tried to fix myself. The jack handle (I describe as a toy) bent with very little trouble. I had to call AAA. They came from F So I had a flat tire and tried to fix myself. The jack handle (I describe as a toy) bent with very little trouble. I had to call AAA. They came from Fred Beans a competitor to my dealership as they have the AAA distributor in Doylestown. Great service by the way. Took my car in to Thompson for four tires as I was told I would need shortly anyway. Started to snow so I was asked if I wanted a rental car or would I wait. I took rental car with instruction to return within 24 hours. That same day I received a phone call that a new handle would be $30. Really! I said no thanks I will call AAA if I have another flat. I returned rental car at about 9:15 am the next day. I found that the tires were not in stock and would not be ready for another day. The dealership allowed me to use the rental another day. BUT I had no knowledge that tires would not be ready until I arrived to pick up the car. I did get the car the following day and everything was fine. Thanks for washing my car and vacuuming the inside. I usually have great experiences at Thompson, but this was nowhere near what I expect. More

Very helpful Went to look at Rav4’s I had a lot of questions and so did my daughter. Julian was Great he took the time to answer all of our questions and to go ov Went to look at Rav4’s I had a lot of questions and so did my daughter. Julian was Great he took the time to answer all of our questions and to go over and explain all the features and benefits. The rest of the team was also very pleasant and helpful. I bought a RAV4. More

Always quick and attentive Every time I go to Thompson I always leave happy. They are all so friendly and they do the job correct and quickly they always call me as soon as they Every time I go to Thompson I always leave happy. They are all so friendly and they do the job correct and quickly they always call me as soon as they are finished. They explain everything to me in the bill. The waiting area is awesome. More