Thompson Toyota

My Husband and I knew exactly the car we wanted to buy (Toyota Venza, 2012) and we were shopping for the price we were willing to pay for. It was my husband who found the car online and it was Tim Earl (Toyota Venza, 2012) and we were shopping for the price we were willing to pay for. It was my husband who found the car online and it was Tim Earles who as the sales representative of the Thompson dealership, followed up, answered our questions with knowledge and professionalism all, without the proverbial "sales Pressure". After the price negotiations were settled, we visited the dealership and everything that Tim promised were delivered. In addition to Tim all other associates were courteous and friendly. We will definitely recommend Thompson Toyota to our friends and we will buy our next car from Tim Earles! More

I need to thank Thompson Toyota and specifically George Davis, Dallas Snowdon and Chris Radlbeck and all who worked on my Camry last month. Knowing how supported I was shows me the Thompson Organization i Davis, Dallas Snowdon and Chris Radlbeck and all who worked on my Camry last month. Knowing how supported I was shows me the Thompson Organization is truly a class act, that’s for sure! In my opinion, you know you’ll be treated right at any of the Thompson locations, so definitely check them out! More

I hate buying cars, but Tim and the entire staff at Thompson made the experience painless. Tim was honest, trustworthy and knowledgeable. After my initial visit, he didn't pressure me into buying somet Thompson made the experience painless. Tim was honest, trustworthy and knowledgeable. After my initial visit, he didn't pressure me into buying something "NOW." I made plans to return a few days later, and he didn't call me or pester me to come back. Once I did come back, he was generous with his time and very patient with me as I asked numerous questions and looked at several vehicles. Tim was great every step of the way, and I wouldn't hesitate to recommend him to anybody looking to buy a Toyota. More

I had a wonderful buying experience at Thompson Toyota. Stephen was great to work with and made the buying experience stress-free and pleasant. He fully explained all of our options, fully answered all of Stephen was great to work with and made the buying experience stress-free and pleasant. He fully explained all of our options, fully answered all of our questions, and was very knowledgeable with the Prius models. Stephen worked to accommodate our schedules and made us feel very comfortable in our decision to purchase from Thompson Toyota. Last month, we took our new vehicle in for our 1,000 mile service appointment and I was very happy with the service we received from the service department. The dealership and service department are very clean with nice amenities for customers and all the employees are very friendly. I really liked the valet parking provided by the dealership when I came in for my service appointment....That was a really nice service provided by the dealership. I would highly recommend this dealership to anyone in the market for a vehicle. More

After shopping around at various local Toyota dealerships for a used Corolla and not finding a good deal, I decided to place an appointment with Sherah (Internet Customer Coordinator) at Thompson Toyota (abo for a used Corolla and not finding a good deal, I decided to place an appointment with Sherah (Internet Customer Coordinator) at Thompson Toyota (about 45 mins from my house) to come see a used Toyota Corolla for my wife that fitted my budget on a Sat evening. As we arrived to the place, we were greeted by Steve Buzby because Sherah wasn't available. Steve showed us a few vehicles that he had on the lot that met our criteria and we then mentioned to him that we came to see a specific vehicle but he had informed us that about a half hour or less before we got there, someone else had purchased that vehicle and it was being detailed/cleaned (the buyers were inside the office as we were there). We were kind of upset that the vehicle was gone but Steve assured us that perhaps, he might be able to help us out with another vehicle and said that he can see what can be done for us. We test drove 2 Corolla vehicles and while doing so, I found out that Steve and I went to the same high school (Central High) in different years of course, and that he knew some people that my sister had previously worked with in the Northeast area as well. ;) Anyhow, we narrowed it down between the two cars to one and then started the "number crunching game" with Steve and later, with his manager. It was a bit more than my budget but due to the fact that the car (2011 Corolla LE) had low mileage on it vs the one that we are originally had in mind, I decided to put forth the extra money towards the purchase and we closed in on a deal. Steve was very helpful & friendly during the entire process and and was easy to deal with as well. About a week later, I had bought the vehicle back in for some minor things that needed to be fixed and Steve took care of all of them for me as well. This is my second purchase from the Thompson family (purchased a new vehicle from Thompson Lexus, right next door, in Nov 2011) and so far, so good. Overall, my wife and I are happy with the Corolla purchase and we can say that we highly recommend the Thompson Toyota dealership & Steve as a great salesman if you are looking for a used Toyota vehicle. Thanks guys! More

Tim was a great person to deal with. He made the buying experience easy. He had a great knowledge of the vehicle I purchased without the pressure I have experienced at other dealerships. I highly recomme experience easy. He had a great knowledge of the vehicle I purchased without the pressure I have experienced at other dealerships. I highly recommend Tim if you are looking for a Toyota vehicle at Thompson's Toyota. More

I started at a competitor for another type of car. I left that other dealership, confused, upset, and disgusted after spending hours there. The next day I went to Thompson Toyota where Nicole Barkus greeted that other dealership, confused, upset, and disgusted after spending hours there. The next day I went to Thompson Toyota where Nicole Barkus greeted me with a smile and a lot of knowledge about the SUV I wanted. She was very professional and put me at ease about my purchase. This was a great experience for me and I would highly recommend her and Thompson Toyota to anyone! More

Air conditioning failed on minivan. Outside temperature recorded at 107 degree! I had to decide on repairing it on 12 year old fairly reliable vehicle or purchase new one. Did some online research on rat recorded at 107 degree! I had to decide on repairing it on 12 year old fairly reliable vehicle or purchase new one. Did some online research on ratings of new minivans, and decided on either a Toyota or Honda. Visited Thompson Toyota first and Bob came outside to greet us when we approached the door. He showed genuine interest in our needs and our 2 grandchildren aged 5 and 11 who were with us. There was a July incentive which included low 60 interest rates which made the choice easier. So, after a test drive, decided not to pursue the Honda, and chose a 2012 Sienna which we drove off the lot, after terrible thunder storm and warm cookies for the grand kids. More

Im a bit of a distance away from this dealership, but I was interested in one of the cars I noticed they were offering, so I made my way. I was greeted by Frank who was incredibly friendly and courteous fr was interested in one of the cars I noticed they were offering, so I made my way. I was greeted by Frank who was incredibly friendly and courteous from the start. He was attentive to all of my questions and concerns, knowledgeable, and patient. It was reassuring to not feel a sense of being rushed. Frank catered to everything I asked and made sure an answer or resolution was found, including handling insurance issues, and even coming in on his day off on my return visit to follow-up with the purchase to make sure everything was in order. From the parking lot to the desk, Frank exhibited service that indeed met and exceeded my expectations. I can only speak of who I dealt with while there, but I can say with confidence I believe that from my salesperson to the finance associates that I dealt with, they do have the best interests of the customer in mind and it will be my pleasure to say hello to them if I see them next time I have my car serviced there. More

Tom was very informative and helpful with the purchase of our latest car. We let him know what we wanted and he was able to quickly locate exactly what we were looking for. At no time did we ever feel that our latest car. We let him know what we wanted and he was able to quickly locate exactly what we were looking for. At no time did we ever feel that we were being pressured during the transaction. This is the second Toyota that we have purchased from Tom, and there will be a third! More